2561 El Camino Real Reviews

Read reviews from customers who used our services at 2561 El Camino Real


Total reviews

218


Average Rating

4.8/5

dryer yearly service
May 23, 2025
Overall rating

he did a pretty good job. I wish he would have pulled the condensation dryer out to see if any lint had collected under the top. I cleaned the front lint trap and drawer after he left. he did a great job at getting lint out of the condenser and got the condenser to go back together which I hadn't been able to get to work

Jayne R,

Stanford, CA
Stove repair.
July 07, 2024
Overall rating

Slight damage to top edge of stove and residue from repair not entirely cleaned up.

Constance M,

Menlo Park, CA
Technician
August 29, 2023
Overall rating

It was fine

Candice S,

Foster City, CA
Not fixed yet
January 06, 2026
Overall rating

I really appreciated Sloan getting the lightbulb bases out of the sockets. But when I put new lightbulbs in, they did not work. Can someone take a look at the sockets?

Laura C,

Menlo Park, CA
Problem resolved. Attitude needs improvement
May 06, 2025
Overall rating

Pretty simple problem that was resolved quickly. Appreciate that. But the tech walked right into my house with shoes on. When I asked him to put on shoe covers he said he didn't have any. When I asked him questions about the dishwasher he did provide answers but with an air of condescension and a bit of impatience. Happy the issue with dishwasher was fixed. Not thrilled with the interaction. And no it was not a language barrier.

Xinlei Q,

Palo Alto, CA
Problem fixed?
March 06, 2025
Overall rating

Robert defrosted a frozen pipe and told me to get metal tape to tape the back of the refrigerator? I don't know what I am doing, and he didn't know why it had frozen over after he checked everything out, but between the 2 visits it cost me $600+! But Robert is a very nice guy!

Helen C,

San Carlos, CA
nOT SURE
October 02, 2024
Overall rating

WHLE i GAVE Anthony AN EXCELLENT RATING FOR REPAIRING MY ICE MAKER, IT IS NOW 12 HOURS LATER AND I HAVE ONLY HAD 3 ICE CUBES MADE BY ICE MAKER. WE'LL SEE WHAT HAPPENS BY TOMORROW MORNING.

Florence G,

Foster City, CA
Gary was great, but I needed more
October 05, 2023
Overall rating

It would have been nice if sears sent a technician that could also replace our hot water heater. We had to wait 5 days for Gary to come ( not Gary's fault) and now we have to wait till we get the next people to replace the hot water heater with no time est. I'm still without hot water!

Jessica P,

San Mateo, CA
Dishwasher repair
August 02, 2023
Overall rating

Great service, friendly, efficient but left dirt behind in our kitchen

Ken S,

Carlsbad, CA
Jason
July 31, 2023
Overall rating

He came well within the time frame, worked well and left.

Jerald S,

Solana Beach, CA