1484 West Ramsey St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eloisa L
Technician,was on time, very respectful and got my refrigerator and freezer going the same day. I'm very satisfied with his services
Customer service response - Thank you for your positive feedback, Eloisa! We're glad to hear our technician was punctual, respectful, and got your refrigerator and freezer working the same day.
Sears Home Services on February 02, 2025
Nicole M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 28, 2025
Lu
Friendly & respectful, very knowledgeable and efficient, kept work area clean, excellent work; I appreciate being notified of Howard’s arrival time and that he called me in the morning to confirm the appointment
Customer service response - Thank you for your positive feedback, Lu! We're delighted to hear that Howard provided friendly, knowledgeable, and efficient service, and that you appreciated the communication about his arrival.
Sears Home Services on January 06, 2025
W W
Martin was incredible. He came to us (on time) on 1/3/25 to conduct a maintenance visit and he was so friendly and thorough with his work. He had suggestions on how to maintain our appliances better, gave us tips and tricks for extending the life of our appliances and serviced all 6 within 3 hrs. We will only request him going forward. Thank you Martin.
Customer service response - Thank you for your wonderful feedback! We're thrilled to hear that Martin provided friendly and thorough service, and we appreciate your trust in him for future visits.
Sears Home Services on January 05, 2025
Elena C
Great service!
Customer service response - Thank you for your positive feedback, Elena! We're glad to hear you received great service.
Sears Home Services on December 26, 2024
Niall V
Jeff did a great job!
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 23, 2024
Ayala P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 01, 2024
Cecilia P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 21, 2024
Suzy Q
Technician replaced the reset button for my dryer ( 3 parts in one ) protected my porcelain floors and was careful about my porcelain floral arrangement. I really appreciated that. He came back two days later to ck on a ' rubbing / screeching " sound from the drum which only started after the drum was removed to replace the reset button, but it eventually " worked itself out ". It was nice he came back the second time to ck, but as it turned out everything was okay and nothing needed to be done. Ramon has a smile, was pleasant and great disposition. Thankyou kindly.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 19, 2024
Jeffrey D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 16, 2024
