1484 West Ramsey St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Suzy Q
Technician replaced the reset button for my dryer ( 3 parts in one ) protected my porcelain floors and was careful about my porcelain floral arrangement. I really appreciated that. He came back two days later to ck on a ' rubbing / screeching " sound from the drum which only started after the drum was removed to replace the reset button, but it eventually " worked itself out ". It was nice he came back the second time to ck, but as it turned out everything was okay and nothing needed to be done. Ramon has a smile, was pleasant and great disposition. Thankyou kindly.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 19, 2024
Jeffrey D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 16, 2024
Israel G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 06, 2024
Janel T
The technician did a great job
Customer service response - Thank you for your positive feedback, Janel! We're glad to hear our technician did a great job.
Sears Home Services on November 05, 2024
Kathi B
Appreciate the service Carlos provided.
Customer service response - Thank you for your positive feedback, Kathi! We're delighted to hear that you appreciated Carlos's service.
Sears Home Services on October 22, 2024
Dawn K
The tech who came to diagnose the problem with my fridge, then later replace the part, was GREAT! He was professional, yet at the same time was so helpful and patient with me. I'd recommend Jeff any day of the week!
Customer service response - Thank you for your wonderful feedback! We're thrilled to hear that Jeff provided professional and patient service, and we appreciate your recommendation.
Sears Home Services on October 14, 2024
Maria S
Mark was extremely polite, knowledgeable and efficient. He provided excellent service.
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Mark provided polite, knowledgeable, and efficient service.
Sears Home Services on October 08, 2024
Geneva B
I have never had a problem with sears repair. I have been using this company sense 2000. I love their work. Fear pricing to.
Customer service response - Thank you for your loyalty and positive feedback! We're thrilled to hear you've been satisfied with our service and fair pricing since 2000.
Sears Home Services on October 06, 2024
Jon W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 28, 2024
Bob J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 28, 2024