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3980 El Camino Real Reviews
Read reviews from customers who used our services at 3980 El Camino Real
Total reviews
218
Average Rating
4.6/5
Clay did a great job and our fridge never skipped a beat.
Russell T,
Customer service response - Thank you for the kind words! We're delighted to hear Clay provided excellent service and your fridge is running smoothly.
Sears Home Services on 1719793125218
Warren was very professional and thorough at his job doing a complete checkout on my dishwasher. Very personable individual, easy to communicate with.
Oscar H,
Customer service response - Thank you for your kind words about Warren and our service. We're thrilled to hear about your positive experience!
Sears Home Services on 1719548844005
Very professional.
Janice T,
Customer service response - Thank you for recognizing our professionalism. We're glad to have been of service.
Sears Home Services on 1719382243593
Clay was prompt, communicative, and professional!
SB,
Customer service response - Thank you for sharing your positive experience with Clay; we're thrilled to hear about his professionalism and communication.
Sears Home Services on 1718932979972
Technician was very kind and knowledgeable. Got our problem fixed quickly.
Paula I,
Customer service response - We're thrilled to hear our technician could solve your problem efficiently and appreciate your kind words about their service. Thank you for choosing us for your appliance repair needs!
Sears Home Services on 1717600848780
Great tech, very knowledgable and answered all my questions.
Benjamin J,
Customer service response - Thank you for your kind words about our technician. We're glad to hear they were able to assist you effectively!
Sears Home Services on 1717135291861
5 stars for Lawrence who has been servicing our appliances for many years. Always fast, reliable, professional and funny! Knows his stuff! Negative stars for ‘Sears Repair Service’ scheduling system. Undergoing big change woes and if you have an open work order and the tech needs to come back multiple times, the system drops you while continuing to think all is underway thus not allowing you to talk to anyone nor scheduling the tech back. *mouthful* this Customer says ‘nope, no more.’ I’m doing your job and mine. And paying you. (Hint ! call Sales, where you will ALWAYS get a live person and have them get you into the (on ave 45m wait) repair queue.). Not a sustainable relationship. So after 40 years with Sears, we say adieu. We’ll miss you Lawrence!
Adrienne F,
Customer service response - We're thrilled to hear about your positive experiences with Lawrence and genuinely apologize for the frustrations caused by our scheduling system. Thank you for your patience and for bringing this to our attention; we're working hard to improve.
Sears Home Services on 1716437240555
Denise H,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1711523500169
He was very good and quick!
Scott J,
Customer service response - Thank you for your positive review! We're glad to hear you were satisfied with our quick and efficient service.
Sears Home Services on 1710913347300
Quick, well done, right on time
Jo J,
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair. We appreciate your positive feedback and are glad to hear that we were able to provide you with a quick and timely service.
Sears Home Services on 1706170598610
