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9025 S Kyrene Rd Opus Commons Reviews
Read reviews from customers who used our services at 9025 S Kyrene Rd Opus Commons
Total reviews
151
Average Rating
4.6/5
Technician was honest when he shared that he couldn’t fix the ice maker because they stopped making the parts. Big bummer
Carol F,
Customer service response - Thank you for your review, Carol! We're glad our technician was honest with you, even though it's disappointing about the parts.
Sears Home Services on 1752017741444
Service worker was very professional
Lisa G,
Customer service response - Thank you for your review, Lisa! We're glad to hear our service worker was very professional.
Sears Home Services on 1751330786747
Sears has very friendly, professional, and qualified technicians to repair all my appliances . I was very pleased with Sears and thrilled with the repairs being done in a timely manner.
Cheryl H,
Customer service response - Thank you for your review, Cheryl! We're glad to hear our technicians were friendly, professional, and qualified, and that your repairs were completed in a timely manner.
Sears Home Services on 1751250765186
Marispeaks,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1751252444108
Victor was excellent in getting parts and doing the repair.
Allen N,
Customer service response - Thank you for your review, Allen! We're glad to hear Victor was excellent in getting parts and completing the repair.
Sears Home Services on 1750041198374
My technician was knowledgeable, courteous, and timely.
Irys M,
Customer service response - Thank you for your review, Irys! We're glad to hear your technician was knowledgeable, courteous, and timely.
Sears Home Services on 1749601707741
David P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1749008113953
Brandon arrived per schedule (8 am-5pm on paper, but 8am-12pm as requested during phone reservation). He found coils to be very dusty and dirty and vacuumed them. He indicated that he has same difficulties with the Sears Service scheduling app as we have, which wastes much of his time. (That app needs to be significantly improved or Sears can kiss a lot of customers goodbye.) The dependence on AI is unfortunate. He also spent more than half his time with us removing the protective film from the right side refrigerator door, which should have been removed before it was installed by another Sears technician 4 years ago (due to a low voltage electrical wiring issue).
Merrill O,
Customer service response - Thank you for your review, Merrill. We're glad to hear Brandon provided thorough service, and we appreciate your feedback on the scheduling app and installation issues.
Sears Home Services on 1748823513620
Great service
Ben K,
Customer service response - Thank you for your review, Ben! We're glad to hear you received great service.
Sears Home Services on 1748393210447
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1748307967596
