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9025 S Kyrene Rd Opus Commons Reviews
Read reviews from customers who used our services at 9025 S Kyrene Rd Opus Commons
Total reviews
159
Average Rating
4.5/5
Technicians went above and beyond. They were incredibly helpful. Great!
Dr. B,
Customer service response - Thank you for your feedback, Dr. Jann! We're glad to hear the technicians went above and beyond and were incredibly helpful.
Sears Home Services on 1787946362365
Gerardo gets the job done! He is polite, efficient and leaves a clean workspace.
B H,
Customer service response - Thank you for your feedback, B Hunt! We're glad to hear Gerardo was polite, efficient, and left a clean workspace.
Sears Home Services on 1787856062203
Tim S,
Customer service response - Thank you for the amazing 5-star review, Tim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787844850564
Jose did a great job in getting our air conditioner repaired! He was thorough, knowledgeable and explained what he was doing and completed the repair quickly and efficiently.
Charles C,
Customer service response - Thank you for your feedback, Charles! We're glad to hear Jose was thorough, knowledgeable, and efficient in repairing your air conditioner.
Sears Home Services on 1786572258847
Due to parts delay, Bill made 3 trips here to make repairs. Bill is very professional, and handled the repairs with ease.
vince R,
Customer service response - Thank you for your feedback, Vince! We're glad to hear Bill was professional and handled the repairs with ease despite the parts delay.
Sears Home Services on 1786454216944
Professional, honest and very knowledgeable excellent customer service experience.
Hector V,
Customer service response - Thank you for your feedback, Hector! We're glad to hear you had a professional, honest, and knowledgeable customer service experience.
Sears Home Services on 1785456084625
Excelent service and customer service.
Ahmed E,
Customer service response - Thank you for your feedback, Ahmed! We're glad to hear you received excellent service and customer service.
Sears Home Services on 1783510182008
William did a great job replacing defective part for my water softener. He explained the process and took time to answer my questions.
M A,
Customer service response - Thank you for your feedback, M Aguilar! We're glad to hear William did a great job and provided clear explanations for your water softener repair.
Sears Home Services on 1782926891721
Ed H,
Customer service response - Thank you for the amazing 5-star review, Ed! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782826592212
Michael D,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780698734221
Clyde B,
Customer service response - Thank you for the amazing 5-star review, Clyde! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778204821982
William was great to work with! He was efficient and replaced the parts with no problems. However, Sears' AI is an absolute disaster.
Jill S,
Customer service response - Thank you for your feedback, Jill! We're glad to hear William was efficient and helpful, and we're sorry for any issues you experienced with our AI system.
Sears Home Services on 1775119282319
Eric is the tech you want from Sears. Arrived as scheduled, diagnosed, and repaired. Sears can be more specific in the scheduling instead of 8 am. - 5 pm. window which takes your whole day. Enjoy!
Johnny T,
Customer service response - Thank you for your review, Johnny! We're glad to hear Eric provided excellent service. We appreciate your feedback on scheduling and will work to improve this aspect.
Sears Home Services on 1774831558338
donna L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774831850434
The human repair person, GERARDO B was outstanding! He deserves more than 5 stars. However getting any help or information from Sears Home Warranty is beyond frustration. The system is 100 percent AI with no concern for customer interaction, basic help or information about repairs with its built in blocking of customer contact with human customer service. Sears could not care less about customer service! AI phone loops are NOT CUSTOMER SERVICE, After four plus years paying nearly $50 a month for up to ten appliances, when needed, Sears Home Warranty Protection has been close to non existent. Dishwasher repair started about 2/18/26 by ordering parts. The parts arrived within a week. The dishwasher was repaired three weeks later on 3/18/26 due to multiple rescheduling by Sears AI. Still waiting over a month for a fridge repair and stove replacement due to AI rescheduling. MINUS 1,000 STARS for Sears Home Warranty service ! ! ! ! ! Or is it Sears Home Warranty Disservice?
Mich T,
Customer service response - Thank you for your review, Mich. We're glad to hear Gerardo provided outstanding service, but we're sorry for the frustration with Sears Home Warranty. Your feedback is important, and we'll work to improve our customer service experience.
Sears Home Services on 1773964145518
Victor did an amazing job on servicing my appliances.
Curt F,
Customer service response - Thank you for your review, Curt! We're glad to hear Victor did an amazing job servicing your appliances.
Sears Home Services on 1771808042864
Arla B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771288722352
Our technician, William, was very polite and knowledgeable about the repair. He kept me well informed throughout the entire process. He was also well organized and kept the area he worked on clean.
Lan H,
Customer service response - Thank you for your review, Lan! We're glad to hear William was polite, knowledgeable, and maintained a clean workspace during the repair process.
Sears Home Services on 1769395377650
Kevin S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768527444498
The technician walked in, asked a couple of questions, listened to my answers, looked in the washer carefully, and saw a coin wedged deep in the agitator drum. He extracted the coin, then restarted the machine to complete the cycle. Fixed! Experience matters, though listening and examining the drum to confirm was also important. He ran the machine thru the rest of the cycle, just to validate. Thank you!!!
Stefanie C,
Customer service response - Thank you for your review, Stefanie! We're glad to hear the technician's experience and thorough approach successfully resolved the issue with your washer.
Sears Home Services on 1767855272402
Bill the technician was extremely knowledgeable. He took extreme care on my double ovens. I’m very satisfied with the work.
Shari S,
Customer service response - Thank you for your review, Shari! We're glad to hear Bill was knowledgeable and took great care with your double ovens.
Sears Home Services on 1767318665558
Ken B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1766975471083
Valerie R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766371761754
Gerardo was great and explained everything he discovered as the inspection progressed.
Tony L,
Customer service response - Thank you for your review, Tony! We're glad to hear Gerardo was great and provided clear explanations during the inspection.
Sears Home Services on 1766371365424
Susan F,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1765330826601
