9025 S Kyrene Rd Opus Commons Reviews
Showing most recent reviews from verified customers of Sears Home Services
Allen N
Victor was excellent in getting parts and doing the repair.
Customer service response - Thank you for your review, Allen! We're glad to hear Victor was excellent in getting parts and completing the repair.
Sears Home Services on June 15, 2025
Irys M
My technician was knowledgeable, courteous, and timely.
Customer service response - Thank you for your review, Irys! We're glad to hear your technician was knowledgeable, courteous, and timely.
Sears Home Services on June 10, 2025
David P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 03, 2025
Merrill O
Brandon arrived per schedule (8 am-5pm on paper, but 8am-12pm as requested during phone reservation). He found coils to be very dusty and dirty and vacuumed them. He indicated that he has same difficulties with the Sears Service scheduling app as we have, which wastes much of his time. (That app needs to be significantly improved or Sears can kiss a lot of customers goodbye.) The dependence on AI is unfortunate. He also spent more than half his time with us removing the protective film from the right side refrigerator door, which should have been removed before it was installed by another Sears technician 4 years ago (due to a low voltage electrical wiring issue).
Customer service response - Thank you for your review, Merrill. We're glad to hear Brandon provided thorough service, and we appreciate your feedback on the scheduling app and installation issues.
Sears Home Services on June 01, 2025
Ben K
Great service
Customer service response - Thank you for your review, Ben! We're glad to hear you received great service.
Sears Home Services on May 27, 2025
Stacy2207smith@gmail.com C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 26, 2025
David F
Very nice and efficient.
Customer service response - Thank you for your review, David! We're glad to hear our service was nice and efficient.
Sears Home Services on May 15, 2025
Denny C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 15, 2025
Michael M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 12, 2025
Marie N
Good work. Tech was very thorough and very informative. Friendly.
Customer service response - Thank you for your review, Marie! We're glad to hear our tech was thorough, informative, and friendly.
Sears Home Services on May 09, 2025
