2250 El Mercado Loop Reviews

Read reviews from customers who used our services at 2250 El Mercado Loop


Total reviews

424


Average Rating

4.2/5

March 20, 2025
Overall rating

Justin was the best tech I have had the past 50 years. Sears service has decreased to the worst in 50 years. Justin is the best thing going for repairs. Keep him .

Leona S,

Customer service response - Thank you for your positive feedback, Leona! We're glad to hear that Justin provided exceptional service, and we appreciate your support.

Sears Home Services on 1742432289477

March 17, 2025
Overall rating

Tech was on time, polite, and explained everything. Was able to fix our washer, we are very happy with the service

Holly H,

Customer service response - Thank you for your positive feedback, Holly! We're glad to hear the tech was on time, polite, and able to fix your washer.

Sears Home Services on 1742253534658

March 05, 2025
Overall rating

Nathan is wonderful ,kind, and professional. He has been to my home several times to fix my refrigerator. Hopefully this time it works!

Noel J,

Customer service response - Thank you for your positive feedback, Noel! We're glad to hear Nathan was wonderful, kind, and professional, and we hope your refrigerator is working perfectly now.

Sears Home Services on 1741214411393

January 26, 2025
Overall rating

Technician was knowledgeable, proficient, prompt, and friendly.

Timothy M,

Customer service response - Thank you for your positive feedback, Timothy! We're glad to hear you found our technician knowledgeable, proficient, prompt, and friendly.

Sears Home Services on 1737934722216

January 22, 2025
Overall rating

Excellent service by Justin, very kind and attentive.

Joel B,

Customer service response - Thank you for your positive feedback, Joel! We're glad to hear that Justin provided excellent service and was kind and attentive.

Sears Home Services on 1737602661805

January 22, 2025
Overall rating

My Appliance Technician was patient, knowledgeable and quite helpful with me in deciding to repair my old dryer or buying a new one. Sears’ appliances have stood the test of time and I appreciate the quality of your products.

Janice D,

Customer service response - Thank you for your positive feedback, Janice! We're glad to hear our technician was patient, knowledgeable, and helpful, and that you appreciate the quality of our products.

Sears Home Services on 1737602763763

January 21, 2025
Overall rating

Russell J,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1737518834274

January 08, 2025
Overall rating

Michael, was very helpful, though and knowledgeable.And neat. We appreciated all he did . It was a one and done thing. We are up and running now. So until next time. Thanks again. 👩🏻‍🦰

Lisa R,

Customer service response - Thank you for your positive feedback, Lisa! We're glad to hear that Michael was helpful, thorough, and knowledgeable, and that you're up and running now.

Sears Home Services on 1736399067614

January 05, 2025
Overall rating

Jessica W,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1736081056212

January 04, 2025
Overall rating

Professional, knowledgeable, polite, respectful

Margaret B,

Customer service response - Thank you for your positive feedback, Margaret! We're glad to hear you found our service professional, knowledgeable, polite, and respectful.

Sears Home Services on 1736082690099

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