2250 El Mercado Loop Reviews
Read reviews from customers who used our services at 2250 El Mercado Loop
Total reviews
428
Average Rating
4.2/5
walter H,
Customer service response - Thank you for the amazing 5-star review, Walter! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788369477948
Fred S,
Customer service response - Thank you for the amazing 5-star review, Fred! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786652353483
Dennis was great. He tried everything possible to get the oven working.
Lance F,
Customer service response - Thank you for your feedback, Lance! We're glad to hear Dennis was great and tried everything possible to get your oven working.
Sears Home Services on 1786542819318
The repairs were very thorough and finished in a timely manner!
Hudson B,
Customer service response - Thank you for your feedback, Hudson! We're glad to hear the repairs were thorough and completed in a timely manner.
Sears Home Services on 1779813893145
Darcy M,
Customer service response - Thank you for the amazing 5-star review, Darcy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776894789732
Percy C,
Customer service response - We appreciate the 5-star rating, Percy! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1775777023903
Great service
Josh K,
Customer service response - Thank you for your feedback, Josh! We're glad to hear you received great service.
Sears Home Services on 1775693887467
Tiffany,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774576098793
danny W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772496328723
Very knowledgeable and respectful individual
David R,
Customer service response - Thank you for your positive feedback, David! We're glad to hear our technician was knowledgeable and respectful.
Sears Home Services on 1772155905011
Nathan is a very personable young man. Easy to talk to and understand. He seems to be quite knowledgeable. He represents your company very well.
Ken K,
Customer service response - Thank you for your positive feedback, Ken! We're glad to hear Nathan was personable, knowledgeable, and a great representative of our company.
Sears Home Services on 1771808063064
Nathan was very thorough and considerate in his repair.
John R,
Customer service response - Thank you for your positive feedback, John! We're glad to hear Nathan was thorough and considerate during the repair.
Sears Home Services on 1769643804755
Technician showed up on time and promptly diagnosed problems and ordered parts for future repair
Janet F,
Customer service response - Thank you for your positive feedback, Janet! We're glad to hear our technician was punctual and efficient in diagnosing the problems and ordering the necessary parts.
Sears Home Services on 1769471088221
Nathan was careful to test & retest to ensure repair to Ice maker was completed correctly.
Robert Z,
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear Nathan was thorough in testing and ensuring your ice maker was repaired correctly.
Sears Home Services on 1769133749697
Jennifer L,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768881338743
He was very helpful on demonstrating the problems and will try to get help with the icemaker.
Wayne M,
Customer service response - Thank you for your positive feedback, Wayne! We're glad to hear our technician was helpful in demonstrating the problems and assisting with your icemaker.
Sears Home Services on 1768181418016
Randy R,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768181369931
Texhnician showed up and was friendly. He has been here before. Repair took about 2:30. This time, the tech stayed to run a full 51 minute cycle on the dishwasher, to ensure the repair was successful. That being said, the final repair on this dishwasher took 7 months, as the first 2 techs threw parts at it, and reschedules of appointments on both ends took up to 3 weeks. In total, I've had to take 40 hours of time off of work, to include appointmenrs that were rescheduled at 5:00 pm. This tech was great, though.
Nathan F,
Customer service response - Thank you for your feedback, Nathan. We're glad to hear the technician was friendly and thorough, but we're sorry for the delays and inconvenience you experienced.
Sears Home Services on 1767744337523
Lisa,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767744668188
Friendly & experienced technician who knew how to troubleshoot and work through the issues with our oven. We really appreciate the time and thorough work.
Melissa L,
Customer service response - Thank you for your positive feedback, Melissa! We're glad to hear our technician was friendly, experienced, and thorough in resolving the issues with your oven.
Sears Home Services on 1767144003045
Nathan did an excellent job. My appliance wasn’t able to be fixed then and there but he quickly found the issue and it helped with American Home Shield to be able to replace my appliance. .
R L,
Customer service response - Thank you for your positive feedback! We're glad to hear Nathan did an excellent job in quickly identifying the issue and assisting with your appliance replacement.
Sears Home Services on 1767144046638
Repair person was on time, polite and friendly, and took care of the problem quickly..
Anita H,
Customer service response - Thank you for your positive feedback, Anita! We're glad to hear our repair person was on time, polite, and quickly resolved the issue.
Sears Home Services on 1767059139598
Technitian was on time He was very professional Very courteous He talked to me and tell me That the unit needed to replace
Carlos B,
Customer service response - Thank you for your positive feedback, Carlos! We're glad to hear our technician was on time, professional, and courteous in explaining the situation with your unit.
Sears Home Services on 1766715386794
William M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766450623743
Dennis was excellent. Replaced part then found did not fix the problem so spent extra time running down the problem. Determined actual problem now awaiting another part but problem only identified due to Dennis’s professionalism in not leaving the job partially done. Thanks Dennis!
Steve W,
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear Dennis's professionalism and dedication helped identify the actual problem.
Sears Home Services on 1766022581895