2250 El Mercado Loop Reviews
Read reviews from customers who used our services at 2250 El Mercado Loop
Total reviews
424
Average Rating
4.2/5
Nathan was careful to test & retest to ensure repair to Ice maker was completed correctly.
Robert Z,
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear Nathan was thorough in testing and ensuring your ice maker was repaired correctly.
Sears Home Services on 1769133749697
Jennifer L,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768881338743
He was very helpful on demonstrating the problems and will try to get help with the icemaker.
Wayne M,
Customer service response - Thank you for your positive feedback, Wayne! We're glad to hear our technician was helpful in demonstrating the problems and assisting with your icemaker.
Sears Home Services on 1768181418016
Randy R,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1768181369931
Texhnician showed up and was friendly. He has been here before. Repair took about 2:30. This time, the tech stayed to run a full 51 minute cycle on the dishwasher, to ensure the repair was successful. That being said, the final repair on this dishwasher took 7 months, as the first 2 techs threw parts at it, and reschedules of appointments on both ends took up to 3 weeks. In total, I've had to take 40 hours of time off of work, to include appointmenrs that were rescheduled at 5:00 pm. This tech was great, though.
Nathan F,
Customer service response - Thank you for your feedback, Nathan. We're glad to hear the technician was friendly and thorough, but we're sorry for the delays and inconvenience you experienced.
Sears Home Services on 1767744337523
Lisa,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767744668188
Friendly & experienced technician who knew how to troubleshoot and work through the issues with our oven. We really appreciate the time and thorough work.
Melissa L,
Customer service response - Thank you for your positive feedback, Melissa! We're glad to hear our technician was friendly, experienced, and thorough in resolving the issues with your oven.
Sears Home Services on 1767144003045
Nathan did an excellent job. My appliance wasn’t able to be fixed then and there but he quickly found the issue and it helped with American Home Shield to be able to replace my appliance. .
R L,
Customer service response - Thank you for your positive feedback! We're glad to hear Nathan did an excellent job in quickly identifying the issue and assisting with your appliance replacement.
Sears Home Services on 1767144046638
Repair person was on time, polite and friendly, and took care of the problem quickly..
Anita H,
Customer service response - Thank you for your positive feedback, Anita! We're glad to hear our repair person was on time, polite, and quickly resolved the issue.
Sears Home Services on 1767059139598
Technitian was on time He was very professional Very courteous He talked to me and tell me That the unit needed to replace
Carlos B,
Customer service response - Thank you for your positive feedback, Carlos! We're glad to hear our technician was on time, professional, and courteous in explaining the situation with your unit.
Sears Home Services on 1766715386794