Appointment Lookup
802-552-4364
2250 El Mercado Loop Reviews
Read reviews from customers who used our services at 2250 El Mercado Loop
Total reviews
424
Average Rating
4.2/5
Very happy with my service. Have tried three times with other appliance repair CO’s and problem never fixed. Now I at least know it is not repairable! Time for a new frig.
Gregory F,
Customer service response - Thank you for your review, Gregory! We're glad to hear you're happy with our service and that we could provide clarity on your appliance issue.
Sears Home Services on 1752194195093
James W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1752112495491
The repair man was professional and courteous and always kept me informed of everything. It was still under warranty so no cost to me. I am happy with all that was done
Christine I,
Customer service response - Thank you for your positive feedback, Christine! We're glad to hear the repairman was professional and courteous, and that you are happy with the service.
Sears Home Services on 1752108852103
Prompt Service /Prompt Repair
Norene A,
Customer service response - Thank you for your positive feedback, Norene! We're glad to hear you received prompt service and repair.
Sears Home Services on 1751938889225
Christine C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1751869166778
Honest and straightforward diagnosis.
Pat F,
Customer service response - Thank you for your positive feedback, Pat! We're glad to hear the diagnosis was honest and straightforward.
Sears Home Services on 1751503453071
Dennis H. Should be the role model for all professionals. He was patient, courteous, communicative, and thoroughly knowledgeable. We did end up having to decline the repair due to the cost, but gladly paid the diagnostic fee and we are forever grateful to be able to understand the issue. Thank you for your outstanding professionalism Dennis.
Liv T,
Customer service response - Thank you for your positive feedback, Liv! We're glad to hear Dennis provided outstanding professionalism and helped you understand the issue.
Sears Home Services on 1751418390431
The technician gave us excellent service. He arrived on time and quickly solved the issue with our Magic Chef oven. We do not like the AI customer service. We did not receive the service invoice through our email address. We tried calling both customer service phone numbers and there was no option to speak to a real person. The AI customer service call kept us in a loop with no resolution. We also tried the Chat line on the website, but we were not able to get a copy of the invoice. We even tried going to the Sears Home Services address in Sierra Vista that was on Google, but their business was no longer there. There was no way to speak to a real person.
John K,
Customer service response - Thank you for your feedback, John and Gwyneth. We're glad the technician provided excellent service, but we're sorry for the issues with our AI customer service and invoice delivery. Please contact us directly so we can assist you further.
Sears Home Services on 1750834777630
Nathan is honest and explained the problem succinctly.
Betsy G,
Customer service response - Thank you for your positive feedback, Betsy! We're glad to hear Nathan was honest and explained the problem clearly.
Sears Home Services on 1750375232209
Great service. Accurately described work to be performed and all steps necessary to make the fix.
W R,
Customer service response - Thank you for your positive feedback! We're glad to hear the service was great and that the work was accurately described.
Sears Home Services on 1750117934787
