2250 El Mercado Loop Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (353 reviews)

Jody S

December 04, 2017
Source: Google

Earnest R

August 06, 2018
Source: Google

Jack F

September 13, 2018

The Maintenance Person was late showing up (Nothing new for SEARS), but he checked something that NO one else ever did; He moved the Refrigerator out and checked/cleaned the motor. Everybody else just removed the front bottom strip and cleaned that area.

Source: Google

Sylvia H

October 05, 2018

The technician that serviced our Heat Pump was prompt, pleasant and competent. I had a problem with scheduling at first, but that was settled to my satisfaction.

Source: Google

Melvin A

July 26, 2019
Source: Google

Jeff B

September 04, 2019

Good service, on time, honest about the condition of the appliance. He said they could fix it but it was probably not worth it. The appliance is old and for $200 over the cost of repair, I got a new model.

Source: Google

Phil W

December 14, 2019
Source: Google

Dan S

October 31, 2020

So far everything is good

Source: Google

Sean O

March 19, 2021
Source: Google

Jared F

May 12, 2025

They fixed our LG washing machine. However, we had to wait from 8am-5pm every day they were supposed to come, and they never showed, three different days, after the parts arrived. Very frustrating to be without a washer for over a week. Had to use the laundromat to make do.

Source: Google

Customer service response - We apologize for the repeated missed appointments and the inconvenience this caused, Jared. We're glad your LG washing machine is fixed and appreciate your patience during the process.

Sears Home Services on May 12, 2025

Average Rating: 4.2/5 (353 reviews)