2250 El Mercado Loop Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jody S
Earnest R
Jack F
The Maintenance Person was late showing up (Nothing new for SEARS), but he checked something that NO one else ever did; He moved the Refrigerator out and checked/cleaned the motor. Everybody else just removed the front bottom strip and cleaned that area.
Sylvia H
The technician that serviced our Heat Pump was prompt, pleasant and competent. I had a problem with scheduling at first, but that was settled to my satisfaction.
Melvin A
Jeff B
Good service, on time, honest about the condition of the appliance. He said they could fix it but it was probably not worth it. The appliance is old and for $200 over the cost of repair, I got a new model.
Phil W
Dan S
So far everything is good
Sean O
Jared F
They fixed our LG washing machine. However, we had to wait from 8am-5pm every day they were supposed to come, and they never showed, three different days, after the parts arrived. Very frustrating to be without a washer for over a week. Had to use the laundromat to make do.
Customer service response - We apologize for the repeated missed appointments and the inconvenience this caused, Jared. We're glad your LG washing machine is fixed and appreciate your patience during the process.
Sears Home Services on May 12, 2025