Appointment Lookup
802-552-4364
2250 El Mercado Loop Reviews
Read reviews from customers who used our services at 2250 El Mercado Loop
Total reviews
424
Average Rating
4.2/5
Kevin is great! He’s highly knowledgable, professional, a good communicator, friendly and respectful of our home. Our 15 year old fridge stopped working one day before our Airbnb guests were arriving... on a Friday. We live in a rural area and local services are not always available. I called the Sears service number that was on the sticker inside the fridge unsure someone would actually pick up the call. Amazingly, there was a live person on the other end that understood and troubleshooted the problem with me right away. They got me on a service schedule and afterwards they immediately connected me to a very efficient text service that kept me informed every step of the way until Kevin arrived. Once on site, Kevin did an amazing job troubleshooting and repairing the fridge in a timely fashion. We had to replace the thermostat. It was ordered on Friday and delivered by Monday. Unbelievable. The whole process did take a week to get completely fixed. But for our rural area that’s great!! Overall, we were impressed that Sears Home Services are still there, and having evolved with the times, better than ever. Thanks so much. Well done!
Mari C,
Customer service response - Thank you for taking the time to leave this detailed and positive review of Sears Appliance Repair. We are glad to hear that you had a great experience with Kevin and that he was able to efficiently troubleshoot and repair your fridge. We appreciate your business and hope to serve you again in the future.
Sears Home Services on 1707725211436
Alegra D,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706489796539
Mel,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1705908929717
James M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174787911
Michael M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174788031
On time courtesy professional explained everything offered even more services while he was here which I took advantage of
Barbara D,
Customer service response - Thank you for taking the time to leave us a review. We appreciate your kind words and are glad that you had a positive experience with our technician. We strive to offer excellent service and are happy that we could assist you with additional services as well.
Sears Home Services on 1707448100183
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