2250 El Mercado Loop Reviews

The tech arrived on time and was courteous. He fixed the problem with my Samsung freezer and cleaned up after himself. I am very satisfied with the service I received.

Very efficient service, performed by someone who knows his trade well, is punctual and very courteous. Could not be better! Great repair service! Thank you, Sears!

Your service reps are very knowledgeable , courteous and took care of our problem in timely fashion.

Sears repairs and the repair people have always been a positive in my experience.

Great service....right on time, checked out the microwave quickly, very courteous. couldn't have been better!

Armand was a great serviceman. He did an excellent job, was professional and courteous. the previous serviceman, Kevin, was ineffective. He did not listen to me and the concerns I had about the ice maker not working properly. He said there was nothing wrong with the ice maker, which had a problem with decreased production in ice cubes in the past couple months. He said he had never heard of anything like that happening. Also, it would have been great if I had his supervisor's name and telephone number. I can only call using the general 800 number with no name.

Tech,Kevin, very efficient, clean, conscientious, and courteous. If I need service again, I hope to get him.