2250 El Mercado Loop Reviews
Showing most recent reviews from verified customers of Sears Home Services
Norma K
Excellent service. Very knowledgeable and explained everything to us.
Customer service response - Thank you for your positive feedback, Norma! We're glad to hear the service was excellent and that everything was explained clearly.
Sears Home Services on May 21, 2025
Issis C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 19, 2025
Aaron R
Justin did an excellent job diagnosing the issue with my oven and providing me with cost estimates. He was honest with the prices and recommendations and provided excellent customer service.
Customer service response - Thank you for your positive feedback, Aaron! We're glad to hear Justin did an excellent job diagnosing the issue and providing honest recommendations and excellent customer service.
Sears Home Services on May 14, 2025
Kathleen N
The repairman was awesome. The AI schedule system had no clue it made and cancelled several appointments. I even received a call letting me know the service would be done tomorrow, as Nathan left after completing the service
Customer service response - Thank you for your positive feedback, Kathleen! We're glad to hear the repairman was awesome, and we appreciate your feedback about the scheduling system.
Sears Home Services on May 11, 2025
Darryl J
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 07, 2025
Larry
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 05, 2025
roberta G
Nathan was friendly and knowledgeable. It took a couple of visits awaiting parts, but he got out refrigerator fixed.
Customer service response - Thank you for your positive feedback, Roberta! We're glad to hear Nathan was friendly and knowledgeable, and that your refrigerator is now fixed.
Sears Home Services on May 04, 2025
Curtis T
Took awhile to find the problem but the communication was good and the technician stuck with it until everything was repaired.
Customer service response - Thank you for your positive feedback! We're glad to hear the technician communicated well and resolved the issue.
Sears Home Services on April 27, 2025
Mack
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 27, 2025
Richard G
Technician was very courteous and kind. Was very careful not to do any damage.
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear the technician was courteous, kind, and careful during the service.
Sears Home Services on April 24, 2025
