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15500 Greenway-Hayden Loop 103 Reviews
Read reviews from customers who used our services at 15500 Greenway-Hayden Loop 103
Total reviews
112
Average Rating
4.5/5
The technician Victor was very good. The Sears software however has some bugs. I couldn't go in to change the unit number. I also could not press "1" to confirm my appointment. I tried to go into the chat room but kept being directed in circles. Would not allow me to just make a comment and state my issues. But as I said, the technician I had no problem with. He was very helpful, patient and forthright. I give him 5 stars, but the Sears software about 2 stars. I had so much trouble setting up the warranty and ended up with 11 pending charges which eventually got straightened out after it was discovered that my unit number was on the same line as the street address.
Donna F,
Customer service response - Thank you for your feedback, Donna. We're glad to hear Victor provided excellent service, and we apologize for the issues you faced with our software. Your comments are valuable, and we'll work to improve the experience.
Sears Home Services on 1736743112533
Rafael went above and beyond with my repair. I would recommend him specifically to anyone that requires his service. Very much appreciate what he did!
Dolores H,
Customer service response - Thank you for your positive feedback, Dolores! We're thrilled to hear that Rafael exceeded your expectations and appreciate your recommendation.
Sears Home Services on 1732185763753
Thank you. Jacob, for helping me with my refrigerator it feels a lot colder, the freezer and the refrigerator and yes, I will keep an eye out for it to make sure it stays that way. Thank you again.
emma B,
Customer service response - Thank you for your positive feedback, Emma! We're glad Jacob was able to help with your refrigerator, and we appreciate your attention to its performance.
Sears Home Services on 1731026438576
On time, quick and back in action
michael C,
Customer service response - Thank you for your review, Michael! We're glad to hear you were satisfied with our timely and efficient service.
Sears Home Services on 1730688849551
Dale L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1728551962934
David E,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1728192617421
Great service
Salvatore R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726978859185
Paul L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1726786718706
Jose was great
Emmett M,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Jose provided excellent service.
Sears Home Services on 1726710344359
Nice and efficient. Knew what he was doing!
Georgia C,
Customer service response - Thank you for your positive feedback, Georgia! We're glad to hear that our technician provided efficient and knowledgeable service.
Sears Home Services on 1726543434305
