4604 E Cactus Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (75 reviews)

Doug M

July 12, 2024

Gentleman was kind and fixed the microwave quickly! Always love Sears technicians

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.

Sears Home Services on July 11, 2024

Pam J

July 12, 2024
Source: Google

Customer service response - A big thank you, Pam, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 12, 2024

Betsy P

July 07, 2024

Richard was professional & thorough.

Source: Google

Customer service response - Thank you for recognizing Richard's professionalism and thoroughness in his work. We appreciate your feedback!

Sears Home Services on July 07, 2024

George P

June 27, 2024

The service technician was extra nice and very professional and knowledgeable! Only complaint is they only come to Cave Creek once a week so waited for two weeks to get part fitted!

Source: Google

Customer service response - Thank you for the kind words about our technician's professionalism and knowledge. We apologize for any inconvenience caused by our service schedule in Cave Creek and we're working to improve our availability.

Sears Home Services on June 27, 2024

margaret M

June 26, 2024

Charles was prompt, friendly, thorough and professional A+!!

Source: Google

Customer service response - Thank you for your kind words; we are thrilled to hear about your positive experience with Charles! We look forward to serving you again.

Sears Home Services on June 26, 2024

Linda C

June 23, 2024

Todays sears repairman called me in AM to tell me a 2 hr window that he would be here, none of the other repair men has done this. 2 weeks ago I waited from 8 to 5 for repairman and no one showed up nor did they call to say they were not coming and I had to change my schedule and my friends had to change there scedules also so I could be here that day. I have waited over a month to get my dishwasher fully repaired and now its done Thanks

Source: Google

Customer service response - We are very sorry for the delays and inconvenience you experienced, but we're glad to hear your dishwasher is now fully repaired. Thank you for your patience and for sharing your feedback.

Sears Home Services on June 23, 2024

Stephen S

June 13, 2024

Knowable Very friendly Quick .

Source: Google

Customer service response - Thank you for recognizing our friendly and quick service! We're glad we could meet your expectations.

Sears Home Services on June 13, 2024

Missy T

June 13, 2024

Victor arrived promptly, diagnosed the problem quickly, helped us understand what was wrong, and fixed the issue. He was very thorough.

Source: Google

Customer service response - Thank you for your feedback; we're elated to hear about your positive experience with Victor. We strive to provide thorough and efficient service.

Sears Home Services on June 13, 2024

Kristy H

June 13, 2024
Source: Google

Customer service response - A big thank you, Kristy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 13, 2024

Dave T

June 03, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Dave! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 03, 2024

Average Rating: 4.2/5 (75 reviews)
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