4604 E Cactus Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deane I
He was outstanding! Very courteous and professional. Great problem solver. Was able to fix device that prior technician would not even attempt to take out of wall. Sears is very lucky to have this employee in the team.
Customer service response - Thank you for your high praise of our technician's professionalism and problem-solving skills. We're thrilled he could fix your device when others couldn't, highlighting the expertise we aim to provide.
Sears Home Services on August 07, 2024
Anne R
What a great experience with your technician. V knowledgeable and professional.
Customer service response - Thank you for your positive feedback; we're thrilled to hear our technician delivered a professional and knowledgeable service.
Sears Home Services on August 06, 2024
Sanford S
Courteous, explained well, good communication .
Customer service response - Thank you for the positive review! We're glad you appreciated our team's communication and courteous service.
Sears Home Services on July 24, 2024
Guio B
Customer service response - A big thank you, Guio, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 20, 2024
Doug M
Gentleman was kind and fixed the microwave quickly! Always love Sears technicians
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.
Sears Home Services on July 11, 2024
Pam J
Customer service response - A big thank you, Pam, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Betsy P
Richard was professional & thorough.
Customer service response - Thank you for recognizing Richard's professionalism and thoroughness in his work. We appreciate your feedback!
Sears Home Services on July 07, 2024
George P
The service technician was extra nice and very professional and knowledgeable! Only complaint is they only come to Cave Creek once a week so waited for two weeks to get part fitted!
Customer service response - Thank you for the kind words about our technician's professionalism and knowledge. We apologize for any inconvenience caused by our service schedule in Cave Creek and we're working to improve our availability.
Sears Home Services on June 27, 2024
margaret M
Charles was prompt, friendly, thorough and professional A+!!
Customer service response - Thank you for your kind words; we are thrilled to hear about your positive experience with Charles! We look forward to serving you again.
Sears Home Services on June 26, 2024
Linda C
Todays sears repairman called me in AM to tell me a 2 hr window that he would be here, none of the other repair men has done this. 2 weeks ago I waited from 8 to 5 for repairman and no one showed up nor did they call to say they were not coming and I had to change my schedule and my friends had to change there scedules also so I could be here that day. I have waited over a month to get my dishwasher fully repaired and now its done Thanks
Customer service response - We are very sorry for the delays and inconvenience you experienced, but we're glad to hear your dishwasher is now fully repaired. Thank you for your patience and for sharing your feedback.
Sears Home Services on June 23, 2024