16809 N. 9th Street Reviews

Read reviews from customers who used our services at 16809 N. 9th Street


Total reviews

101


Average Rating

3.9/5

May 05, 2025
Overall rating

Marie B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1746497408481

May 05, 2026
Overall rating

He was excellent and took his time to get to the route of the issue!!

Lisa T,

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1745882114046

April 23, 2025
Overall rating

Gerardo serviced our dryer and washer as we were experiencing some issues with both. He was a real gentleman, knowledgeable, generous with his time and patient in answering questions. He addressed our issues and gave us great tips moving forward caring for both appliances. He also helped us apply some coupons to reduce the amount of the service call for each appliance. Gerardo represents Sears very well. We hope to have him back to service another appliance. Great experience overall.

Patrick O,

Customer service response - Thank you for your review, Patrick! We're delighted to hear Gerardo provided a great experience and valuable tips, and we're glad he could assist with the coupons.

Sears Home Services on 1745452392568

April 21, 2025
Overall rating

The cost of repairs is not worth repairing given the machine’s age, but I appreciated the technician, who explained everything, and was kind, considerate, and helpful.

Mildred H,

Customer service response - Thank you for your review, Mildred! We're glad to hear our technician was kind, considerate, and helpful in explaining everything.

Sears Home Services on 1745296553195

April 16, 2025
Overall rating

The repairman was very professional and he did an excellent job!!

Susan N,

Customer service response - Thank you for your review, Susan! We're glad to hear our repairman was professional and did an excellent job.

Sears Home Services on 1744761837083

April 14, 2025
Overall rating

Excellent Service and provided a lot of information. Answered all our questions.

Allen V,

Customer service response - Thank you for your review, Allen! We're pleased to hear you received excellent service and all your questions were answered.

Sears Home Services on 1744592093927

March 16, 2025
Overall rating

very informative; taking the time to look at problem of my cloths dryer. Professional! Thank You, Ida Anderson

Ida A,

Customer service response - Thank you for your review, Ida! We're happy to hear our technician was informative and professional while addressing your dryer issue.

Sears Home Services on 1742180486606

February 27, 2025
Overall rating

Robert L,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1740700468481

January 04, 2025
Overall rating

The technician was extremely courteous. He took the time to patiently answer all my questions(re: service, warranty, labour's charges, etc).

Paulet G,

Customer service response - Thank you for your review, Paulet! We're glad to hear our technician was courteous and took the time to answer all your questions.

Sears Home Services on 1736082022146

November 16, 2024
Overall rating

Very nice explained everything fast

Kathleen B,

Customer service response - Thank you for your review, Kathleen! We're glad to hear that everything was explained clearly and efficiently.

Sears Home Services on 1731821965771

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