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16809 N. 9th Street Reviews
Read reviews from customers who used our services at 16809 N. 9th Street
Total reviews
114
Average Rating
3.9/5
He did a good job!
Tammy H,
Customer service response - Thank you for your feedback, Tammy! We're glad to hear the job was done well.
Sears Home Services on 1789445314450
Joseph was on time to our appointment. Very helpful in making suggestions for keeping our appliances in working order. Our service today was for a 10 yr. old Frigidaire refrigerator. Good job, Joe.
Vicki K,
Customer service response - Thank you for your feedback, Vicki! We're glad to hear Joseph was on time and helpful with suggestions for maintaining your refrigerator.
Sears Home Services on 1788983351273
Patricia B,
Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788488527952
William was very professional and courteous.
Alice L,
Customer service response - Thank you for your feedback, Alice! We're glad to hear William was professional and courteous.
Sears Home Services on 1788216648425
Wayne S,
Customer service response - Thank you for the amazing 5-star review, Wayne! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788136270939
Very good, they already had the spare parts for my machine so it worked out very well.
Lexy M,
Customer service response - Thank you for your feedback, Lexy! We're glad to hear that having the spare parts on hand made the service go smoothly.
Sears Home Services on 1787881281371
Gabriel K,
Customer service response - Thank you for the amazing 5-star review, Gabriel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787334238821
Gerry was great. Found the issue quickly and repaired it quickly and effectively.
Jeffrey B,
Customer service response - Thank you for your feedback, Jeffrey! We're glad to hear Gerry found and repaired the issue quickly and effectively.
Sears Home Services on 1785877303927
Bill did a fantastic job very personable and helpful!
Nancy G,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Bill did a fantastic job and was very personable and helpful.
Sears Home Services on 1785640488324
Ana A,
Customer service response - Thank you for the amazing 5-star review, Ana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782253229308
Joseph is very knowledgeable and he knows exactly what he's doing. He fixed my refrigerator and I was so happy
Rhonda M,
Customer service response - Thank you for your feedback, Rhonda! We're glad to hear Joseph was knowledgeable and successfully fixed your refrigerator.
Sears Home Services on 1782170828275
Great service
P M,
Customer service response - Thank you for your feedback, P Montaven! We're glad to hear you received great service.
Sears Home Services on 1781133813941
Sheena S,
Customer service response - Thank you for the amazing 5-star review, Sheena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780964788595
wonderful service, excellent "bedside manner" polite, kept in contact throughout the morning to let me know when he was coming, Victor was great.
Patti P,
Customer service response - Thank you for your feedback, Patti! We're glad to hear Victor provided wonderful service, kept you informed, and had an excellent "bedside manner."
Sears Home Services on 1780592728585
Nedra B,
Customer service response - Thank you for the amazing 5-star review, Nedra! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779982570206
Our fridge is covered until a maintenance contract. Our Tech kept me updated, ordered the part and had it delivered to our home and then installed it without issues.
Vicki L,
Customer service response - Thank you for your review, Vicki! We're glad to hear our technician kept you updated and handled the part installation smoothly.
Sears Home Services on 1772419666216
Dwayne M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370198
Bill as knowledgeable as he had to improvise to fix the problems - the part needed was not available so he worked around the problem.
Donald S,
Customer service response - Thank you for your review, Donald! We're glad to hear Bill was knowledgeable and able to improvise to fix the problem.
Sears Home Services on 1768181417983
He spent the extra time to make sure everything on the washer was working correctly.
Gloria B,
Customer service response - Thank you for your review, Gloria! We're glad to hear our technician took the extra time to ensure everything on your washer was working correctly.
Sears Home Services on 1767661165678
Our technician, Joseph was professional and knowledgeable.
Michael S,
Customer service response - Thank you for your review, Michael! We're glad to hear Joseph was professional and knowledgeable.
Sears Home Services on 1757643204293
Jose, the third repair tech Fri my Kenmore refrigerator issue, was knowledgeable and and extremely helpful. Unfortunately the inability to reach a live customer service person (all is AI or chat enabled) at Kenmore Home Services when needed as it was here is most unfortunate and ensures that I will never use them again!
Mary T,
Customer service response - Thank you for your review, Mary Elizabeth! We're glad to hear Jose was knowledgeable and helpful, and we appreciate your feedback on the customer service experience.
Sears Home Services on 1757297370787
Very knowledgeable, professional,
Jerry M,
Customer service response - Thank you for your review, Jerry! We're glad to hear our technician was knowledgeable and professional.
Sears Home Services on 1755214750073
He was very professional explaining what I have to do when it happens again.
Mark D,
Customer service response - Thank you for your review, Mark! We're glad to hear our technician was professional and provided helpful explanations.
Sears Home Services on 1754878588352
The washer was repaired in three weeks. The repair personnel were great. The sears customer service is all AI cannot talk to a real person. This could have been handled with the second visit but still not enough parts for second visit. That is way to long for final repair. Thanks again for Repair personnel..they were fantastic.
Sally R,
Customer service response - Thank you for your review, Sally! We're glad to hear our technician was outstanding and had the part on hand to fix your washer quickly.
Sears Home Services on 1754279752343
Becca W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1751252392916
