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16809 N. 9th Street Reviews
Read reviews from customers who used our services at 16809 N. 9th Street
Total reviews
108
Average Rating
3.9/5
Thank you Gerardo for your excellent customer service. You replaced my washer's water pump today. You explained everything perfectly and answered all questions!
Linda V,
Customer service response - Thank you for your review, Linda! We're glad to hear Gerardo provided excellent customer service and explained everything clearly while replacing your washer's water pump.
Sears Home Services on 1750897285077
Diana A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1750209424319
Sandra L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1750044959346
Marie B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746497408481
He was excellent and took his time to get to the route of the issue!!
Lisa T,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745882114046
Gerardo serviced our dryer and washer as we were experiencing some issues with both. He was a real gentleman, knowledgeable, generous with his time and patient in answering questions. He addressed our issues and gave us great tips moving forward caring for both appliances. He also helped us apply some coupons to reduce the amount of the service call for each appliance. Gerardo represents Sears very well. We hope to have him back to service another appliance. Great experience overall.
Patrick O,
Customer service response - Thank you for your review, Patrick! We're delighted to hear Gerardo provided a great experience and valuable tips, and we're glad he could assist with the coupons.
Sears Home Services on 1745452392568
The cost of repairs is not worth repairing given the machine’s age, but I appreciated the technician, who explained everything, and was kind, considerate, and helpful.
Mildred H,
Customer service response - Thank you for your review, Mildred! We're glad to hear our technician was kind, considerate, and helpful in explaining everything.
Sears Home Services on 1745296553195
The repairman was very professional and he did an excellent job!!
Susan N,
Customer service response - Thank you for your review, Susan! We're glad to hear our repairman was professional and did an excellent job.
Sears Home Services on 1744761837083
Excellent Service and provided a lot of information. Answered all our questions.
Allen V,
Customer service response - Thank you for your review, Allen! We're pleased to hear you received excellent service and all your questions were answered.
Sears Home Services on 1744592093927
very informative; taking the time to look at problem of my cloths dryer. Professional! Thank You, Ida Anderson
Ida A,
Customer service response - Thank you for your review, Ida! We're happy to hear our technician was informative and professional while addressing your dryer issue.
Sears Home Services on 1742180486606
