10001 N Metro Parkway W Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (81 reviews)

Frances F

August 18, 2024

One of the best experiences I have had with Choice. A professional, Bradley, and very competent person.

Source: Google

Customer service response - Thank you for sharing your positive experience with Bradley! We're delighted to hear he provided you with exceptional service.

Sears Home Services on August 18, 2024

Iris C

August 07, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 07, 2024

Tony D

July 31, 2024

The gentleman who came out to fix the washer was exceptional. He communicated often explained what the problem was and recognized that I did not have to spend $400 to have it repaired very very fair and honorable.

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our technician and his honest, fair approach to repairing your washer. Thank you for taking the time to share your feedback!

Sears Home Services on July 31, 2024

Sherri M

July 31, 2024
Source: Google

Customer service response - A big thank you, Sherri, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 31, 2024

Tuyetmai V

July 15, 2024

Very good I love your company and everyone very nice Thanks so much

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with our team.

Sears Home Services on July 15, 2024

Gihan W

July 08, 2024
Source: Google

Customer service response - A big thank you, Gihan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 08, 2024

Darla S

July 07, 2024

Jose came with a Trainee and both were very professional, efficient, and friendly. I appreciated the fast service.

Source: Google

Customer service response - Thank you for sharing your positive experience with Jose and our trainee. We're thrilled to hear about the professionalism and efficiency of the service you received.

Sears Home Services on July 07, 2024

Enrique G

June 24, 2024

Eric and his colleague were very professional and apologetic as they could not work on my unit. My home warranty company Choice Warranty failed to communicate that my unit was on a very high roof needing a 32ft ladder despite being the very first thing highlighted on my description.

Source: Google

Customer service response - We apologize for the inconvenience caused by the lack of communication with your home warranty company. Thank you for acknowledging Eric and his colleague's professionalism under the circumstances.

Sears Home Services on June 24, 2024

Harry B

June 19, 2024

Grestctrchnician

Source: Google

Customer service response - Thank you for your review. We are glad to hear that you were satisfied with our technician's service.

Sears Home Services on June 19, 2024

Carol R

June 16, 2024

Daniel was through while informing us of progress as he worked on my AC unit.

Source: Google

Customer service response - We're glad to hear about your positive experience with Daniel and appreciate you taking the time to share it. Thank you for choosing our service!

Sears Home Services on June 16, 2024

Average Rating: 4.2/5 (81 reviews)
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