10001 N METRO PARKWAY W REPAIR REVIEWS
All reviews are from verified customers of Sears Home Services
The Repair Man, Kendal, really knew what he was doing!
I don't know what you want me to say here?
KAY S, PHOENIX, AZ
Customer service response - Dear Kay, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on November 17, 2022
FINALLY I have my microwave back!!!
I had been scheduled for repair work to be done, on my microwave, twice before and on the scheduled 3rd appointment date, a Sears Repair person actually came at the day and time scheduled. (The 1st 2 appointments I had made, no one even bothered to show up!) It took him less than an hour to fix what was wrong. The parts he had ordered beforehand had been delivered several weeks prior to that 3rd appointment date, so I was a happy camper when he actually did come. He was very pleasant, did what had to be done in a timely manner and I am tickled pink to have my microwave back!! He did a fabulous job. It's the Sears scheduling department that I had a major problem with.
KAREN K, PHOENIX, AZ
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on July 25, 2022
Knowledgeable Service
They identified and corrected the problem with the dryer and identified the root cause of the issue. More work is needed to resolve this issue but we have a direction.
DORIS N, GLENDALE, AZ
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on June 20, 2022
Excellent service
The 2 service personnel were professional and knowledgeable.
Billy D, PHOENIX, AZ
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on January 10, 2022
great service and friendly
He did a great job!
KATHLEEN H, SUN CITY, AZ
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
Sears Home Services on November 13, 2021
Great service!
Very happy with recent maintenance service from Sears on my washer and dryer! They scheduled me right away, due to a cancellation, and the serviceman was both friendly and competent.
ATHIA H, PHOENIX, AZ
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on October 28, 2021
Job well done
JC did a great job and in the time he said. The refrigerator started working immediately and is doing better and quieter than 3 yrs ago when we bought it. Thank you
HAROLD M, GLENDALE, AZ
Customer service response - Dear Harold, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on August 21, 2021
Service by Ken was great!
Ken provided great service !
WILLIAM F, PHOENIX, AZ
Customer service response - Dear William, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on August 14, 2021
Excellent Service
I was very impressed with Sears Home Service. The repairman was very courteous, on time, and great communication! I am confident I will be using Sears Home Service again.
CAROLYN M, PHOENIX, AZ
Customer service response - Dear Carolyn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on June 07, 2021
Great service
Very professional and knew what he was doing.
DON W, PEORIA, AZ
Customer service response - Hi Don,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on April 09, 2021
