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  6. 10001 N Metro Parkway W
  7. Reviews

10001 N METRO PARKWAY W REPAIR REVIEWS

All reviews are from verified customers of Sears Home Services

Average Rating: 4.3/5 (216 reviews)
The Repair Man, Kendal, really knew what he was doing!
November 17, 2022
Overall rating

I don't know what you want me to say here?

KAY S, PHOENIX, AZ

Customer service response - Dear Kay, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on November 17, 2022

FINALLY I have my microwave back!!!
July 25, 2022
Overall rating

I had been scheduled for repair work to be done, on my microwave, twice before and on the scheduled 3rd appointment date, a Sears Repair person actually came at the day and time scheduled. (The 1st 2 appointments I had made, no one even bothered to show up!) It took him less than an hour to fix what was wrong. The parts he had ordered beforehand had been delivered several weeks prior to that 3rd appointment date, so I was a happy camper when he actually did come. He was very pleasant, did what had to be done in a timely manner and I am tickled pink to have my microwave back!! He did a fabulous job. It's the Sears scheduling department that I had a major problem with.

KAREN K, PHOENIX, AZ

Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.

Sears Home Services on July 25, 2022

Knowledgeable Service
June 20, 2022
Overall rating

They identified and corrected the problem with the dryer and identified the root cause of the issue. More work is needed to resolve this issue but we have a direction.

DORIS N, GLENDALE, AZ

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on June 20, 2022

Excellent service
January 10, 2022
Overall rating

The 2 service personnel were professional and knowledgeable.

Billy D, PHOENIX, AZ

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on January 10, 2022

great service and friendly
November 13, 2021
Overall rating

He did a great job!

KATHLEEN H, SUN CITY, AZ

Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!

Sears Home Services on November 13, 2021

Great service!
October 28, 2021
Overall rating

Very happy with recent maintenance service from Sears on my washer and dryer! They scheduled me right away, due to a cancellation, and the serviceman was both friendly and competent.

ATHIA H, PHOENIX, AZ

Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on October 28, 2021

Job well done
August 21, 2021
Overall rating

JC did a great job and in the time he said. The refrigerator started working immediately and is doing better and quieter than 3 yrs ago when we bought it. Thank you

HAROLD M, GLENDALE, AZ

Customer service response - Dear Harold, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on August 21, 2021

Service by Ken was great!
August 14, 2021
Overall rating

Ken provided great service !

WILLIAM F, PHOENIX, AZ

Customer service response - Dear William, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on August 14, 2021

Excellent Service
June 07, 2021
Overall rating

I was very impressed with Sears Home Service. The repairman was very courteous, on time, and great communication! I am confident I will be using Sears Home Service again.

CAROLYN M, PHOENIX, AZ

Customer service response - Dear Carolyn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!

Sears Home Services on June 07, 2021

Great service
April 09, 2021
Overall rating

Very professional and knew what he was doing.

DON W, PEORIA, AZ

Customer service response - Hi Don,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on April 09, 2021

Average Rating: 4.3/5 (216 reviews)

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