Appointment Lookup
802-552-4364
10001 N Metro Parkway W Reviews
Read reviews from customers who used our services at 10001 N Metro Parkway W
Total reviews
128
Average Rating
4.3/5
Bill S,
Awesome repairman Gerry. Cordial. Informative. Helpful.
Meri-Jo C,
Very professional and informative. Unfortunately couldn’t get parts for that great old Sears washer
phxcello,
Customer service response - Thank you for your review! We're glad to hear you found our service professional and informative, and we're sorry we couldn't source the parts for your washer.
Sears Home Services on 1759111900148
👍
Tommy V,
Customer service response - Thank you for your review, Tommy! We're glad to hear Bill was able to assist you effectively.
Sears Home Services on 1743726864216
Jimmy R,
Customer service response - Thanks for the great rating, Jimmy! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1741568098194
The rep you sent, Bill, seemed to be knowledgeable enough. I’m unclear why your company would send a different tech than the one who had made a game plan and allow that tech to complete the job they started. (Psychologically that is mentally beneficial for a person to complete what they started.) So the new tech didn’t what the original tech had planned and now we have to adjust to the new plan. It worked out because your company can’t complete the kid. A Certified Bosch rep needs to come to do the job. Y’all should try to get on the same page.
Celia M,
Customer service response - Thank you for your feedback, Celia. We appreciate your understanding and will work on improving our coordination to ensure a smoother experience in the future.
Sears Home Services on 1724997287646
Imelda A,
Customer service response - Thank you so much for the fantastic 5-star rating, Imelda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1717637843748
Thomas R,
Customer service response - Thank you for rating us, Thomas. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on 1706709936078
Alberto C,
I requested the dryer vent be removed and vacuumed as he has a shop vac, he refused. He did run the wash machine but left door closed, so it smelled bad 2 days later. Should it not be cleaner?
Tricia D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765769013691
