10001 N Metro Parkway W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Enrique G
Eric and his colleague were very professional and apologetic as they could not work on my unit. My home warranty company Choice Warranty failed to communicate that my unit was on a very high roof needing a 32ft ladder despite being the very first thing highlighted on my description.
Customer service response - We apologize for the inconvenience caused by the lack of communication with your home warranty company. Thank you for acknowledging Eric and his colleague's professionalism under the circumstances.
Sears Home Services on June 24, 2024
Harry B
Grestctrchnician
Customer service response - Thank you for your review. We are glad to hear that you were satisfied with our technician's service.
Sears Home Services on June 19, 2024
Carol R
Daniel was through while informing us of progress as he worked on my AC unit.
Customer service response - We're glad to hear about your positive experience with Daniel and appreciate you taking the time to share it. Thank you for choosing our service!
Sears Home Services on June 16, 2024
Mary T
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 05, 2024
Bradley B
Bill was excellent!
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Bill provided excellent service.
Sears Home Services on June 05, 2024
Imelda A
Customer service response - Thank you so much for the fantastic 5-star rating, Imelda! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 05, 2024
Darci G
Customer service response - A big thank you, Darci, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Bella
Technician provided great customer service. He fixed the problem. Dryer is running well. Thank you
Customer service response - We're thrilled to hear about your positive experience and that your dryer is running well again. Thank you for sharing your feedback!
Sears Home Services on May 28, 2024
Ana Q
Customer service response - Thank you so much for the fantastic 5-star rating, Ana! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 23, 2024
NANCY K
He was pleasant- very professional and thorough- cleaned up after himself which most technicians are not too good about-was concerned about using towels to keep leaking water mopped up. Jacob can come back any time.
Customer service response - Thank you so much for the fantastic 5-star rating, Nancy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 20, 2024
