10001 N Metro Parkway W Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (80 reviews)

Ana Q

May 23, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Ana! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on May 23, 2024

NANCY K

May 21, 2025

He was pleasant- very professional and thorough- cleaned up after himself which most technicians are not too good about-was concerned about using towels to keep leaking water mopped up. Jacob can come back any time.

Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Nancy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on May 20, 2024

Dennis F

March 28, 2024

This Guy was great. Fixed everything and was a treat to talk to. Send him if I need another repair later. 5 all the way. I just checked my refrigerator after about 5 hrs. It is still not getting cold. It is not fixed again for the 3rd time. Please send someone back here Thrusday 28th of February.thanks

Source: Google

Customer service response - We're glad to hear you enjoyed the service, but apologize for the refrigerator not being fixed properly. We'll ensure someone is there on Thursday, February 28th, to resolve the issue once and for all. Thank you for your feedback.

Sears Home Services on March 28, 2024

David M

March 20, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, David! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 20, 2024

Lisa K

January 30, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 30, 2024

Debbie W

July 23, 2024

Joe was very nice, friendly and polite. Solved my problem within 5 minutes

Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 18, 2024

Christine B

February 08, 2024

Both services guys were wonderful.

Source: Google

Customer service response - Thank you for your kind words and positive feedback about our service technicians. We strive to provide excellent customer service and we appreciate your review.

Sears Home Services on February 08, 2024

Sami M

January 26, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on January 26, 2024

Deanna S

February 07, 2024

Charles was quiet but polite and got the job done.

Source: Google

Customer service response - Thank you for leaving a review on Sears Appliance Repair. We appreciate your feedback and are glad to hear that Charles was polite and able to complete the job.

Sears Home Services on February 07, 2024

Reginald T

February 09, 2024

Took the time to find the right fix. Very professional.

Source: Google

Customer service response - Thank you for your review! We appreciate your kind words and are glad that we were able to find the right fix for your appliance.

Sears Home Services on February 09, 2024

Average Rating: 4.2/5 (80 reviews)
Chat