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1213 Grand Avenue Reviews
Read reviews from customers who used our services at 1213 Grand Avenue
Total reviews
41
Average Rating
4.6/5
Dennis is a wonderful representative for the company. We chose to replace our dryer instead of having it repaired but we were appreciative of Dennis. Please give him a large raise ASAP.
James S,
Customer service response - Thank you for your feedback, James! We're glad to hear Dennis made a positive impression, and we appreciate your kind words about his service.
Sears Home Services on 1785120084004
Dennis was very friendly and helpful!
Angela P,
Customer service response - Thank you for your feedback, Angela! We're glad to hear Dennis was friendly and helpful.
Sears Home Services on 1783513993891
Nathan was professional and courteous throughout the process. The required parts were incorrectly sent several times. Nonetheless, Nathan returned and explained the whole process with determination and understanding.
Ken D,
Customer service response - Thank you for your feedback, Ken! We're glad to hear Nathan was professional and courteous, and that he explained the process with determination and understanding despite the issues with the parts.
Sears Home Services on 1781793699685
Nohemi A,
Customer service response - Thank you for the amazing 5-star review, Nohemi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775880773408
Emma C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1772670389645
Clemen S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768181317394
Technician was outstanding!! Skillful, knowledgeable, polite and courteous! Your AI scheduling and AI customer support needs total revamping. AI was absolutely no help or support what so ever.
Thomas G,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear the technician was outstanding, and we appreciate your input on our AI systems.
Sears Home Services on 1768181417980
Nathan was very polite & worked efficiently
Karen B,
Customer service response - Thank you for your review, Karen! We're happy to hear that Nathan was polite and worked efficiently.
Sears Home Services on 1767144046667
Diane J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1764130102375
Marybeth H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762999970703
