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1213 Grand Avenue Reviews
Read reviews from customers who used our services at 1213 Grand Avenue
Total reviews
41
Average Rating
4.6/5
Initial visit found that additional repairs are needed. Still waiting on next step. Initial visit was short and to the point.
Lupe T,
Customer service response - Thank you for your feedback, Lupe! We're glad to hear the initial visit was efficient, and we hope to proceed with the next steps soon.
Sears Home Services on 1787304112571
Dennis is a wonderful representative for the company. We chose to replace our dryer instead of having it repaired but we were appreciative of Dennis. Please give him a large raise ASAP.
James S,
Customer service response - Thank you for your feedback, James! We're glad to hear Dennis made a positive impression, and we appreciate your kind words about his service.
Sears Home Services on 1785120084004
Dennis was very friendly and helpful!
Angela P,
Customer service response - Thank you for your feedback, Angela! We're glad to hear Dennis was friendly and helpful.
Sears Home Services on 1783513993891
Nathan was professional and courteous throughout the process. The required parts were incorrectly sent several times. Nonetheless, Nathan returned and explained the whole process with determination and understanding.
Ken D,
Customer service response - Thank you for your feedback, Ken! We're glad to hear Nathan was professional and courteous, and that he explained the process with determination and understanding despite the issues with the parts.
Sears Home Services on 1781793699685
Nohemi A,
Customer service response - Thank you for the amazing 5-star review, Nohemi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775880773408
Emma C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1772670389645
Clemen S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768181317394
Nathan was very polite & worked efficiently
Karen B,
Customer service response - Thank you for your review, Karen! We're happy to hear that Nathan was polite and worked efficiently.
Sears Home Services on 1767144046667
Diane J,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1764130102375
Marybeth H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1762999970703
(Translated by Google) Excellent (Original) Excelente
JAVIER M,
Customer service response - Gracias por tu comentario positivo, Javier. Nos alegra saber que tuviste una experiencia excelente con nuestro servicio.
Sears Home Services on 1753659902477
Nathan was courteous, timely, and very helpful!
Patty C,
Customer service response - Thank you for your review, Patty! We're happy to hear that Nathan was courteous, timely, and helpful.
Sears Home Services on 1753230141514
Jk L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752808630185
Peter T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1750982655784
The service technician was knowledgeable and gave good recommendations on how to proceed.
Kim M,
Customer service response - Thank you for your review, Kim! We're glad to hear our technician was knowledgeable and provided helpful recommendations.
Sears Home Services on 1749601491903
Jose J,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1749083419313
Nathan did a good job.
Murphy M,
Customer service response - Thank you for your feedback, Murphy! We're happy to hear that Nathan did a good job.
Sears Home Services on 1747184099917
Nathan knew what was the problem and addressed it, promptly.
Ria P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1746400309744
Lori A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1746400309714
Excellent job. Very dependable and trustworthy!
Janica J,
Customer service response - Thank you for your positive feedback, Janica! We're glad to hear you found our service dependable and trustworthy.
Sears Home Services on 1743383723656
Pedro was a very competent and professional serviceman. He took care of the problem easily and efficiently and has a happy, cheerful personality which made him very welcome in my home.
Elizabeth F,
Customer service response - Thank you for your wonderful feedback, Elizabeth! We're thrilled to hear that Pedro provided competent and professional service with a cheerful personality.
Sears Home Services on 1734274210932
Michael is the best!
Cullen C,
Customer service response - Thank you for the 5-star review, Cullen! We're thrilled to hear that Michael provided you with excellent service.
Sears Home Services on 1731822136574
adam D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1729666544622
Victor M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724295460200
Alberto P,
Customer service response - A big thank you, Alberto, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1722178509414
