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1425 W Southern Ave Reviews
Read reviews from customers who used our services at 1425 W Southern Ave
Total reviews
170
Average Rating
4.8/5
Excellent Service & Very Knowledgeable!!
Jose is excellent service technician! i had a number of issues scheduling services, finding out status and with simple calling. Not one of your representatives could tell me the status of my service request. Then Jose arrived and had the correct part and adaptor and fixed the GE Monogram refrigerator today! He was knowledgeable, friendly, resourceful and had an amazing 25 years of service. An excellent representative and technician for Sears. A definite keeper!!
Barbara B,
Scottsdale, AZMark
Mark you were GREAT! Wish I didn't have to a month for help. Sears isn't after waiting a month for repairs and all the run around and no one could tell the truth.
Diana H,
Mesa, AZGreat service
He had a great personality and did a great job.
Brenda R,
Mesa, AZDo not understand
Pleasant knew his job
Lewis B,
Mesa, AZCharles and Gerry
Charles and Gerry were great. So the five star rating is for Charles and Gerry only. I would rate Customer service ZERO stars. Customer service and trying to talk to a live person sucked from not ordering the right parts, quantity of parts, and changing the repair schedule after telling them specifically when I would be home.
Irene L,
Mesa, AZGreat experience
Service was all around great. Only thing that could have been improved was having the part available. 12 days without a refrigerator is not fun.
Robin I,
Tempe, AZSuper technician and service
Mark did a terrific job. He had the right parts and did a great fast repair job. He was all we could have requested in a professional technician! Much appreciated.
Michael B,
Mesa, AZwasher
did and excellent job and it works fine G R
Glenn R,
Scottsdale, AZRepair dishwasher
Easy fix, all good. Would have him service any new problems.
Ruth B,
Scottsdale, AZIce maker
Rafael easily completed the job that required ordered parts after visits by two other technicians. We are happy with his work. We were satisfied that the second technician figured out the problem. We are dissatisfied with the first technician who simply told us we needed to change filters and the problem would be solved. Changing filters did not resolve anything with the ice maker.
Vicki R,
Mesa, AZ