1425 W Southern Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (151 reviews)
Jose and his service provided to us
September 11, 2024
Overall rating

In my opinion, Jose is the model of what a service person should be in every way. From his appearance as a professional to his excellent communication skills and his years of experience which contributed to an outstanding outcome for us has customers. If I was running a business, I would seek to hire Jose because he is the whole package!

Mark W, Gilbert, AZ

Excellent work with good communication skills.
September 10, 2024
Overall rating

JC was helpful from the start and explained the problem and its solution. He found the necessary part and went and brought it back and installed it with good results. I was told his work had a 30 day warranty, but received no paperwork. His explanation for why my signatures were required were sketchy.

Stewart W, Tempe, AZ

Pres ellerbeck properties llc
September 04, 2024
Overall rating

New stove is necessary good job,would use them again

Ellerbeck L, Mesa, AZ

Refrigerator issue
September 03, 2024
Overall rating

Excellent service

Melissa T, Gilbert, AZ

AC service
August 31, 2024
Overall rating

Wow! Very impressed with their service! We appreciated their honesty and quality of work.

Tom C, Scottsdale, AZ

Great tech.
August 30, 2024
Overall rating

He actually looked. He looked at and explained me parts and spaces, not just said things but explained things. I appreciate that. Equipment aside, thumbs up.

Ryan F, Gilbert, AZ

Very prompt and professional service
August 27, 2024
Overall rating

Jose came to diagnose a non-working refrigerator/freezer. He correctly diagnosed the problem and explained to us what was needed; he was able to fix the broken hinge above the freezer door and also cleaned the coils of our built-in unit. We were impressed with his courtesy and expertise and appreciated that he was able to come the next day after our service request.

Robert B, Tempe, AZ

Technician was GREAT, Warrantee not so much
August 17, 2024
Overall rating

Its been 5 days since the technician stated my refrigerator could not be repaired because the needed part was no longer available. He said the warrantee service had been notified and they would contact me regarding replacement per the warrantee. I have heard nothing from warrantee services, Because I have insulin and other medications that must be refrigerated, I had no choice but to purchase a new refrigerator on my own.

Gary B, Mesa, AZ

Great job!
August 17, 2024
Overall rating

William was very professional and friendly. Happy to have my water softener working again!

Janeal S, Gilbert, AZ

Serviced Samsung refrigerator
August 16, 2024
Overall rating

Was very pleased with his work and answered all my questions.

Gloria& M, Mesa, AZ

Average Rating: 4.8/5 (151 reviews)