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4800 N US Highway 89 Reviews
Read reviews from customers who used our services at 4800 N US Highway 89
Total reviews
1K
Average Rating
4.9/5
Kenmore Dryer Repair
John Sears was the technician that repaired our dryer. It wasn't heating. He quickly diagnosed the issue but unfortunately did not have a required part on his service van. So he had to order it and then return to install. 'Robert' the AI virtual assistant prior to Johns first visit and inquired as to Make, Model and problem BUT That was a failure as it did NOT provide any assistance to John or me. John Sears was a great help and did a fine job in spite of 'Robert' the AL
Byron P,
Camp Verde, AZwasher repair
Robert was super...as always...there is no repair man to compare!!!
Leora H,
Flagstaff, AZNice Guy
Always glad to have a familiar face. He calls to let me know his arrival window.
Donna G,
Cottonwood, AZJohn's Microwave Repair Skill
Based on my observation and discussions with John, I consider him to be a master of the trade and ourselves to be the extremely fortunate recipients of his knowledge and positive approach to finding and fixing the problem with our 18-year old microwave. We have found a most reliable resource for our Kenmore appliances and would unhesitatingly recommend him for any such related appliance repair.
Thomas B,
Rimrock, AZSears Service
Ross's repairs on my fridge were fine. He was quick and hopefully the fridge will work fine now. Sears service overall was very disappointing. 2 appointments the repair person was a no show and I wasted 2 days sitting around waiting for someone to show up. I had to escalate the claim in order to get a serviceman out to install the parts delivered to my house. Trying to get to a person on the phone was impossible with Sears, all you get is an automated system that is horrible. I would suggest you improve your automated systems and get better at notifying customers if the repair person will be a no show. At this time I would not recommend your service. Thanks
Tammy F,
Prescott Valley, AZSpeed Queen Service
Daniel was great. No problem there. Unfortunately Sears does not provide a way for their techs to take leftover parts (3 big boxes worth) and get rid of them. So now we have to take a trip to the dump ourselves. Not cool Sears. Plus they didn't show for an appointment a week before this one, when their email stated they would. Again, not cool.
Andrew B,
Prescott, AZWashing machine repair
Daniel was very personable. He kept in contact and let me know when he would be arriving, and arrived when he said he would. He tried to clean up after himself before he left. However, he did not fix my washer, after four tries. He also left all the bad parts and boxes for me to dispose of. I expected more from Sears service.
Vicki S,
Paulden, AZRoss He did what he could
He was prompt and courteous, but Apparently my machine was old and the parts no longer available. He knew what was wrong right away. He was very pleasant and apologetic that he could not fix the machine. I appreciated his honesty, but it was obviously not what I wanted to hear. Even though he was not able to fix the machine I would recommend his service. He did what he could with what he had!
Terrie P,
Prescott Valley, AZProfessional and courteous
Robert was professional and courteous while delivering the bad news that the part needed to repair my freezer is no longer made. He even checked other sources and websites, but was unsuccessful.
Kurt R,
Flagstaff, AZProfessional and friendly
Understands what he's doing, understand the equipment, unfortunately, is still not working
Paul S,
Taylor, AZ