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4800 N US Highway 89 Reviews
Read reviews from customers who used our services at 4800 N US Highway 89
Total reviews
994
Average Rating
4.9/5
Did not resolve our problem
He came and said my washer is leaking because of overflow? And that it's not leaking anymore? Guess what first load of laundry done today and it's still leaking! Not a help and was lazy to actually look and see what the issue was! Now I have to call back in and request another day and another tech who hopefully know what they are doing. Huge waste of time
Brittney N,
Clarkdale, AZCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1738109979417
Dishwasher did not drain after service
Taylor was an amicable person and while I don't have a problem with him per se; The service call did not address the problem. My dishwasher was not draining. He did unclog some filters and then left. I did a sanitizing rinse with a bowl of vinegar as he suggested and there was till a pool of water left in the dishwasher at the end of cycle. The problem persists after the service.
Narendra S,
Prescott, AZCustomer service response - We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1725312755553
Baffles
Was in and out in 5 minutes. Snapped the parts back in, and left. Two loads later, they broke again.
Steven O,
Paulden, AZCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1700778328016
Poor performance
The technician didn't bring a ladder, he got up on top of the refridgerator and opened a panel and told me I needed a whole new door with the controls in it. He said I had to decide then or I'd have to pay another visit fee to have someone come out again. He said I couldn't call to confirm whether I wanted to spend $1000+ and he seemed uncertain this would even resolve the issue
Amber,
Prescott Valley, AZCustomer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1693344943422