4501 Central Ave Ste 101 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (131 reviews)
Sam Hart
December 27, 2024
Overall rating

The technician was great very professional and personable during the call. Very knowledgeable with his craft.

Sammy H, Arkadelphia, AR

Mr. Williams
December 18, 2024
Overall rating

This gentleman was so helpful I really appreciated his help

Laura K, Malvern, AR

washing machine repair
December 18, 2024
Overall rating

professional and knowledgeable and efficient. He diagnosed the problem and ordered a part which was delivered very quickly. Since the first visit was in October, I am glad he was able to finally get to our house to install the part on Monday, Dec. 16. I believe this 2 month delay must have been caused by dispatch or some other scheduling error. We were originally scheduled 2 other days between November and December 16. Inconveniently, after we waited for most of EACH day for the technician to come, the appointment was cancelled late in the day, even though it showed on the schedule that we were on his route. Merry Christmas.

Donna H, Arkadelphia, AR

Service of Whirlpool washer
December 05, 2024
Overall rating

Shane arrived in the time mentioned. He diagnosed and fixed our machine. Plus he kept us posted of all options.

Gloria K, Belleville, AR

Owner
November 25, 2024
Overall rating

William was very polite and knowledgeable, an outstanding technician

Richard H, Arkadelphia, AR

Homeowner
November 20, 2024
Overall rating

Great person to deal with, professional and courteous. Company needs to employ a second person to help with lifting. He could not perform his job as he needed another person to move the stacked washer and dryer. I am going to have to hire someone out of pocket to help me move the units out so he can come back and do his repairs. Not real happy as I bought a 5 year in home warranty. I don't buy an extended warranty at a car dealership and have to remove the seats so the technician can replace the seat motor. Very disappointed in that with Sears. Not the technicians fault this is on Sears.

James M, Hot Springs, AR

Honest Gentleman!
November 10, 2024
Overall rating

William P was great! He answered all our questions and gave us great advice. Excellent is all respects!

Jim B, Arkadelphia, AR

Very professional
November 08, 2024
Overall rating

Even though it took months to get the part not the repair man fault . He keep us up to date on it . Very friendly would use him again !

Christy B, Arkadelphia, AR

Great work
November 01, 2024
Overall rating

I appreciated being kept informed. He came in and did a professional job.

Angelia C, Kingsland, AR

awesome service
October 31, 2024
Overall rating

Technician was very professional and worked in a timely manner to solve my issue.

Windy C, Malvern, AR

Average Rating: 4.7/5 (131 reviews)