4501 Central Ave Ste 101 Reviews

Read reviews from customers who used our services at 4501 Central Ave Ste 101


Total reviews

196


Average Rating

4.7/5

Poor
October 07, 2024
Overall rating

The dishwasher is not working after the service man left the house

Lance L,

Hot Springs, AR

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.

Sears Home Services on 1728344933052

Didn't stay to see if it was fixed!
July 04, 2024
Overall rating

The repairman replaced the part that he was told was the problem but didn't stay long enough to see if the washer was fixed. This is my eighth service call on this one washer in 4 months and it still doesn't work.

Mark S,

Bismarck, AR

Customer service response - Dear Mark thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1720214337277

Homeowner
January 12, 2024
Overall rating

Terry comes out, replaces the sensor, runs a diagnostic test and walks out. The washer is still not fixed. I have asked him to put a load in and to run the washer with the water and he does not do it. The washer has not worked now for four months. We do not want Sears repair people coming back to our house.

Anthony H,

Glenwood, AR

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1705174059968

Dishwasher repair. No show!😐
October 04, 2023
Overall rating

Did not even show up and I waited all day. I need to reschedule and maybe you'll show up. How rude!

Treissa R,

Dardanelle, AR

Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.

Sears Home Services on 1696463955765

No help
September 19, 2023
Overall rating

It would have been nice to get it fixed. He was here 5 minutes and insisted that since the serial number had faded off the paper, something I told them when I booked the call, he couldn't fix it. All that information is on a plate underneath on the bottom of the microwave. So I am out my service call fee to wait all day to be told no fix What an absolute jerk and rip-off. It was a ten minute fix.

Sally,

Hot Springs, AR

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on 1695245442095

Owner
July 27, 2023
Overall rating

Not the best one. I think it was the worst experience I ever had!

Marian L,

Hot Springs, AR

Customer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.

Sears Home Services on 1690575084755