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4501 Central Ave Ste 101 Reviews
Read reviews from customers who used our services at 4501 Central Ave Ste 101
Total reviews
199
Average Rating
4.6/5
Refrigerator repair
Service was prompt. Service rep was knowledgeable about the work needed, but not sure about what was and wasn't covered under the warranty. The work "seemed" to be successful, however the ice maker doesn't work and it worked before the compressor failed.
John M,
Hot Springs, ARTech
Did fine, found out that Samsung was not a desired machine
Robert F,
16 Rollo Ln, AR2 months and I'm not happy
Why did he not replace everything that was there he only replaced one thing and said that will work he said that last time and I still don't have a refrigerator that works so does he even no what he's doing this doesn't work I want a new refrigerator that was in my warranty I'm tired of renting a refrigerator because of bad techs
Ray C,
Malvern, ARCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1697837673921
Repairman did not show up
He did not show up even though the address is correct and he did not call or text when he had trouble finding us.
Robert G,
Pearcy, ARCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1782414261307
Did not do a thing
Did not look at the unit was here for less than 30 seconds claimed he could smell my animals because he saw some puppy pads in the trash and it was making him sick. People have pets my home is clean.
Paul K,
Bismarck, ARCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1769034541704
Freezer repair
John was nice and tried and thought he had it fixed when he left. DOES NOT WORK!!!!!
Robert S,
Hot Springs National Park, ARCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1767911791442
Dishwasher repair for the last month and a half!Warranty job
LAST 3 appointments. DID NOT SHOW DID NOT CALL!!! Would not recommend. Sorry customer service!!
Peggy M,
Sparkman, ARCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1767133924497
John A. Needs training on his custom service
Worst experience I've ever had in my 40+ years dealing with a technician. John claimed he couldn't repair my dishwasher because it "couldn't be pulled out." I ended up pulling it out myself with no problem. He was argumentative, dismissive, and made no real effort to help. Extremely disappointing service.
Juliane A,
Hot Springs, ARCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1759786284862
Disappointed
Spent all that money on repairs and the same problem is still there
Eric G,
Camden, ARCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1755908951064
Oven repair
I was very disappointed. I was quoted a price that I would have to pay and when I tried to pay that amount there was an additional charge. I asked more than once the amount and was stated the same thing each time. The technician refused to take my check for the amount I was stated
Marie L,
Malvern, ARCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1753478901083