Appointment Lookup
802-552-4364
5111 Rogers Ave Reviews
Read reviews from customers who used our services at 5111 Rogers Ave
Total reviews
142
Average Rating
4.7/5
Dixie M,
He was earlier than his expected time, which was a very pleasant surprise. He did what he came to do, tried to clean up the mess the refrigerator made when moved and also gave us some good advise and suggestions to hopefully prevent the problems from happening again
Maenette L,
Cynthia C,
Customer service response - Thank you for the 4-star rating, Cynthia! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1718854786755
He couldn’t fix it; couldn’t get parts but told me where I could get them.
Diane W,
Richard H,
I installed the part your serviceman did not do the service I did it
Sheldon D,
William B,
Service man prompt, courteous, and professional. I would have given 5 stars, but after replacing the ice maker and leaving it still didn’t work. I have a follow up requested but haven’t gotten a response.
Vicky,
Customer service response - We apologize for the inconvenience with your ice maker, Vicky. Thank you for your feedback, and we recommend contacting us directly to ensure your follow-up request is addressed.
Sears Home Services on 1767661314723
Part was ordered and installed , did not fix the problem. Can't talk to a real person representative. All phone numbers take you to an AI recording. After this problem is resolved. Will not use Sears service again. Tech did what he could with the information he had from previous tech diagnosis
Mike,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1775006573128
Don D,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1762911580575
