905 W Main Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (45 reviews)

Jon C

October 10, 2024

Greg was excellent and professional.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Greg provided excellent and professional service.

Sears Home Services on October 10, 2024

Brent D

October 08, 2024

Service tech was great, on time, explained everything and work hard to try to find parts

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear our service tech was punctual, informative, and diligent in finding parts for your repair.

Sears Home Services on October 08, 2024

Kathleen C

September 24, 2024

Very polite and explained everything he was doing

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear our technician was polite and thorough in explaining the process.

Sears Home Services on September 24, 2024

Joanna J

September 07, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 07, 2024

Beverly F

August 21, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 21, 2024

Teresa S

July 31, 2024

Steve called me before every visit and worked until he had resolved the problem! I am very pleased with the service.

Source: Google

Customer service response - Thank you for your positive feedback; we're glad Steve's dedication to resolving the issue met your expectations!

Sears Home Services on July 31, 2024

Vivian B

July 14, 2024

We had been dealing with the warranty company on getting my refrigerator repaired. It wasn't keeping our products cold and the freezer wasn't getting cold enough to keep food frozen. Was told it needed a main board and a compressor. Sears sent there tech to repair our fridge. Turns out all the problems were because the condenser was plugged with dirt. He cleaned the unit and it then went to working perfectly ! The warranty company used a low level repair company at first. We had 4 technicians that all said it needed parts. Sears sends a technician that cleaned and repaired my refrigerator without the need for any parts. I will always request Sears is sent for any other appliance work I need done. Great Job !!

Source: Google

Customer service response - We're thrilled to hear our technician resolved your refrigerator issue efficiently, showcasing the quality and thoroughness of our service. Thank you for sharing your positive experience, and we look forward to assisting you with any future appliance repair needs.

Sears Home Services on July 15, 2024

Linda D

June 04, 2024

The 2 different service men that came were both top notch. Friendly good work and let us know when on the way. Best we have had

Source: Google

Customer service response - Thank you for your kind words! We are thrilled to know our team members provided top-notch service and kept you informed.

Sears Home Services on June 05, 2024

Michael S

May 31, 2024

Skilled and experienced—excellent communication

Source: Google

Customer service response - Thank you for acknowledging our skilled and experienced team along with our commitment to excellent communication. We appreciate your feedback!

Sears Home Services on May 31, 2024

Larry C

June 03, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 03, 2024

Average Rating: 4.5/5 (45 reviews)