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905 W Main Street Reviews
Read reviews from customers who used our services at 905 W Main Street
Total reviews
86
Average Rating
4.6/5
I have worked with this tech before and he is very knowledgeable and professional.
Chris B,
Customer service response - Thank you for your feedback, Chris! We're glad to hear the technician was knowledgeable and professional during your experience.
Sears Home Services on 1784854712555
Jonathan did an excellent job! Very patient with my questions and provided great feedback.
alc F,
Customer service response - Thank you for your feedback! We're glad to hear Jonathan did an excellent job, was patient with your questions, and provided great feedback.
Sears Home Services on 1781958447838
Diamond R,
Customer service response - Thank you for the amazing 5-star review, Diamond! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780785009673
He did a great job compared to the other people he sent out. He corrected their mistakes.
Ron S,
Customer service response - Thank you for your feedback, Ron! We're glad to hear he did a great job and corrected the previous mistakes.
Sears Home Services on 1780088838311
Sooo wonderful!! He went above and beyond!🧡🧡
Kimberlee H,
Customer service response - Thank you for your feedback, Kimberlee! We're glad to hear the technician went above and beyond during your service.
Sears Home Services on 1778735891000
Kenneth tech was great. The response on your schedule needs fixed. Even though 8-3 hour window I was informed the night before it would be between 8-10. Asked at 1030 what was going on. Then was informed 11-1. Then informed at 245 if he still was coming. Asked tech about this and he informed management knows about it but doesn’t do anything about it. Told him bad customer service. Once again no problems with tech
Judy N,
Customer service response - Thank you for your feedback, Judy! We're glad to hear Kenneth was great, and we apologize for the scheduling issues you experienced.
Sears Home Services on 1776383164163
Kenneth was great and very professional
Robley E,
Customer service response - Thank you for your feedback, Robley! We're glad to hear Kenneth was great and professional during your service.
Sears Home Services on 1775924649730
Kim D,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774831834946
The tech was very well informed about what was needed.
Toddagentry G,
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was well informed and able to assist you.
Sears Home Services on 1772670085371
Mark K,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771892317851
The technician was knowledgeable, professional, and respectful. Job well done.
Wilburt G,
Customer service response - Thank you for your positive feedback, Wilburt! We're glad to hear our technician was knowledgeable, professional, and respectful.
Sears Home Services on 1771288500153
He was awesome very timely and respectful
Matt J,
Customer service response - Thank you for your positive feedback, Matt! We're glad to hear you found our service timely and respectful.
Sears Home Services on 1769395377682
Excellent service with important information
mike R,
Customer service response - Thank you for your positive feedback, Mike! We're glad to hear you received excellent service and important information.
Sears Home Services on 1769046883023
We called Sears and a technician came out. You were charged $140 for his appearance. He gave us a crazy diagnosis and after he left, we realized the door on the washer would not even close or open so we called up again which I guess they called recall, and the second guy came out his name is Dylan and he fixed the door that the first guy messed up and then he came out with a diagnosis of the problem which is a lower gasket in ordered that a week later, the gasket came in and they sent out technician again, which is a First guy and he looked very frustrated and he didn’t look like he knew what to do. He ended up putting the gasket in shutting the door and he says it runs, and he left then we called upstairs and told him that the door was dropping. It had no spring counter bounce so Dylan came out and he hooked up the springs, which the for the first technician he never did and then realized that the that first technician put the gasket in upside down and the wrong way so Dylan got that all fixed and the door opens and closes like it should and the machine runs fine so we were very happy with Dylan’s work not so much for the first technician.
Ann-Marie A,
Customer service response - Thank you for your detailed feedback, Ann-Marie. We're glad Dylan was able to resolve the issues and provide satisfactory service, and we apologize for the initial inconvenience.
Sears Home Services on 1768181417993
Robert W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766450598024
Tech was very prossional and found the problem right away. He doubled everything before completing the service.
William C,
Customer service response - Thank you for your positive feedback, William! We're glad to hear our technician was professional and thorough in resolving the issue.
Sears Home Services on 1766371365439
Mike has a great personality. Customer friendly, thorough, and careful.
Todd W,
Customer service response - Thank you for your positive feedback, Todd! We're glad to hear Andre provided customer-friendly, thorough, and careful service.
Sears Home Services on 1766022489045
Ray was friendly and thorough. Did a great job.
Ray M,
Customer service response - Thank you for your positive feedback, Ray! We're glad to hear you found our service friendly and thorough.
Sears Home Services on 1764806344404
Meri S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764130102019
Came on time, accessed the problem immediately, showed me what was wrong and how to avoid these problems and then fixed the range top, asked if he could be of further assistance, handled the payment electronically on site and left. Great job.
Stan G,
Customer service response - Thank you for your positive feedback, Stan! We're glad to hear our technician provided timely, informative, and efficient service.
Sears Home Services on 1763690408305
Rodney did excellent work repairing our refrigerator/freezer.
Desha H,
Customer service response - Thank you for your positive feedback, Desha! We're glad to hear Rodney did excellent work on your refrigerator/freezer.
Sears Home Services on 1763429701607
leighana S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1762390977864
The repairman, Andre, was amazing! Very knowledgeable and friendly! Great experience!
Lana B,
Customer service response - Thank you for your positive feedback, Lana! We're glad to hear Andre provided knowledgeable and friendly service.
Sears Home Services on 1762300676362
Technician was very personable and professional. Great experience.
jeff P,
Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear you had a great experience with our personable and professional technician.
Sears Home Services on 1762131123268
Aundray, lthe technician was great. The service was through an appliance extended warranty policy. After 30 days of waiting for parts and personnel issues, it is now fixed.
Jim D,
Customer service response - Thank you for your positive feedback, Jim! We're glad Andre provided great service and that your appliance is now fixed.
Sears Home Services on 1761181195964
