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1110 Ferguson Reviews
Read reviews from customers who used our services at 1110 Ferguson
Good customer service Tech
Cindy F,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear our tech provided good customer service.
Sears Home Services on 1785341422872
Matthew has always been sent to repair my appliances. He is not only polite and professional, but he is also very knowledgeable and comes with a solution with whatever the problem is.
Dayna C,
Customer service response - Thank you for your feedback, Dayna! We're glad to hear Matthew is polite, professional, and knowledgeable, always providing solutions for your appliance issues.
Sears Home Services on 1784649140137
Mathew was great!
Russell H,
Customer service response - Thank you for your feedback, Russell! We're glad to hear Mathew was great.
Sears Home Services on 1784243275918
Pam B,
Customer service response - Thank you for the amazing 5-star review, Pam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784238979167
Misspelled my name: Daniel Rowe Sears pulled up an old email address which I did not enter when making appointment. I tried to change several times online without success. The technician, Matthew, was great: friendly, personable and knowledgeable.
Daniel R,
Customer service response - Thank you for your feedback, Daniel! We're glad to hear Matthew was friendly, personable, and knowledgeable, and we're sorry for the inconvenience with your email address.
Sears Home Services on 1784228179246
Matt was so nice and respectful. Very professional and polite. He notified me when he was on his way and when he was delayed. Great service experience.
Holly P,
Customer service response - Thank you for your feedback, Holly! We're glad to hear Matt was professional, polite, and kept you informed throughout the service experience.
Sears Home Services on 1784166691522
Matt L,
Customer service response - Thank you for the amazing 5-star review, Matt! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783096683995
The technician was very nice. He asked questions and listened as I spoke. He was very fast at troubleshooting and solving the problem. He also explained to me what caused the problem and how to use preventative measures for it not to happen again. The fix was very simple, easy and done in less than 10 minutes. I only had to pay for the diagnostic testing because no parts were replaced. It was a bit pricey but I knew that while scheduling the repair.
Kimberly A,
Customer service response - Thank you for your feedback, Kimberly Anne! We're glad to hear the technician was nice, attentive, and efficient in resolving your issue while providing helpful preventative advice.
Sears Home Services on 1782925626761
The technician is professional and knowledgeable!
PAULA O,
Customer service response - Thank you for your feedback, Paula! We're glad to hear the technician was professional and knowledgeable.
Sears Home Services on 1781813756796
MYswagSTAYon,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781536757379
