1110 Ferguson Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (155 reviews)

Sharon C

May 19, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 18, 2025

Mary M

May 19, 2025

Knowledgeable and friendly, but your price for parts is ridiculous!! Getting someone I know to fix it!

Source: Google

Customer service response - Thank you for your feedback, Mary! We're happy to hear our technician was knowledgeable and friendly. We appreciate your input on our pricing and will take it into consideration.

Sears Home Services on May 18, 2025

Trey M

May 15, 2025

On time and did a great job also very friendly!

Source: Google

Customer service response - Thank you for your feedback, Trey! We're happy to hear our technician was on time, did a great job, and was very friendly.

Sears Home Services on May 14, 2025

Aaron J

May 15, 2025

Fast efficient and professional.

Source: Google

Customer service response - Thank you for your feedback, Aaron! We're happy to hear you received fast, efficient, and professional service.

Sears Home Services on May 14, 2025

Gloria F

May 15, 2025

Matthew, our tech, was professional and knowledgeable, also very polite and we were thoroughly happy with his repair.

Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 14, 2025

Antee J

May 12, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 12, 2025

Toni W

May 12, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 12, 2025

Cleve

May 12, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 12, 2025

Dereice M

May 07, 2025

Mathew was professional,knowledgeable and careful. He fixed my washer and checked everything to have it in good working condition. I was pleased with his work!

Source: Google

Customer service response - Thank you for your feedback, Dereice! We're happy to hear that Mathew was professional, knowledgeable, and ensured your washer is in good working condition.

Sears Home Services on May 07, 2025

Don S

May 07, 2025

Matthew was very knowledgeable helped us understand the water level on a 3 year-old washer will not get the level we wont but he showed us the knobs to push to get the most out of the washer

Source: Google

Customer service response - Thank you for your feedback, Don! We're happy to hear that Matthew was knowledgeable and helped you understand how to optimize your washer's performance.

Sears Home Services on May 07, 2025

Average Rating: 4.4/5 (155 reviews)

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