1110 Ferguson Reviews
Showing most recent reviews from verified customers of Sears Home Services
sharons Y
He did a great job of identifying the problem.
Customer service response - Thank you for your feedback, Sharon! We're happy to hear that the problem was identified effectively.
Sears Home Services on July 31, 2025
Jesse C
Did a very professional job. Very knowledgeable employee.
Customer service response - Thank you for your feedback, Jesse! We're happy to hear that our employee was professional and knowledgeable during your service.
Sears Home Services on July 28, 2025
Dave
Excellent !!
Customer service response - Thank you for your feedback, Dave! We're happy to hear you found our service excellent.
Sears Home Services on July 27, 2025
Denise S
We had an excellent repairman, John. He diagnosed and fixed the old washing machine. They worked directly with our home warranty company. He was very respectful and knowledgeable. We have an older lg washing machine and it was sometimes would not pump the water out of the machine. He came in diagnosed the problem immediately and ordered them because of it being an older machine. They sent the parts directly to our house and came back and fixed it We will call them again if ever needed
Customer service response - Thank you for your feedback, Denise and David! We're happy to hear that John was respectful and knowledgeable in diagnosing and fixing your older washing machine.
Sears Home Services on July 22, 2025
joe P
Matthew called 30 minutes ahead of time to let me know when he would be here which was very considerate. Upon arrival he went immediately to work on our KitchenAid hybrid gas/electric stove. He had the problem diagnosed in about 15 minutes and also checked out all the other functions on the unit to be sure there were no other problems. He is a very professional and personable young man and represents your company well. He also explained the 30 day workmanship warranty before he left.
Customer service response - Thank you for your feedback, Joe! We're happy to hear that Matthew was professional, considerate, and thorough in diagnosing and checking your stove, and that he explained the workmanship warranty clearly.
Sears Home Services on July 22, 2025
Wendy H
Mathew was very professional and nice! He took time to explain the steps he took and what the problem is with my dishwasher. I appreciate it!
Customer service response - Thank you for your feedback, Wendy! We're happy to hear that Mathew was professional, nice, and took the time to explain the issue with your dishwasher.
Sears Home Services on July 22, 2025
Donna B
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 21, 2025
Deborah M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 17, 2025
Kaseem S
Very good technician! I m happy with the service.
Customer service response - Thank you for your feedback, Kaseem! We're happy to hear you're pleased with the service from our technician.
Sears Home Services on July 17, 2025
D S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 16, 2025
