Brookfield, WI repair reviews

They were truly great, showed up on time and was prepared for the job. He was in and out in an hour and the A/C unit works as should.

Had to order part on first service call. Second service was canceled after waiting all day. Third call was late and your call center people could not come up with the truth about when and where he was. Luckily it was not an emergency

Very nice repairman. Very knowledgeable and helpful. Thank you!

I WAS SQUEEZED IN FOR APPT BUT I NEEDED TO LEAVE BY A CERTAIN TIME. RANDY WAS UNDER PRESSURE AS SUCH, AND QUICKLY WENT TO WORK, IDENTIFYING THE PROBLEM , FIXING IT, AND I WAS ON MY WAY JUST IN TIME. WAY TO GO RANDY....YOU BRIGHTENED MY DAY!

sears need to come back out to my home repair did not work

I had half an electrical burned out on smooth cooktop. I determined it was bad an ordered a new one. Tried to replace but the connection was different then original. Had service come in and they replaced. The bill ended up being over 250 dollars! I was not home at the time when my wife paid the bill. This should have taken about a half hour to do this job. Their rates are too expensive. I was also charged a evaluation fee. For what? We already knew the issue.

Service person was good in explaining what he was doing to the appliance. Thank you for that.

Totally satisfied with this service call.

The technician did a great job. He was very polite and answeres all my quetions.

Sears always comes through.