Union Gap, WA repair reviews

My washer still isn't fixed. I can't use it. I have had appointments since September and still not fixed There has been different people for different appointments.

Overall it was good but the company Sears used to service my dryer was from out of town and they only came here on Tuesdays my worse day of the week. There needs to be more options.

I used them for the first time last week and was very, very pleased with the service, knowledge and helpful representative. Cory I believe was his name. Thank you, Sue

I used them for the first time last week and was very, very happy with the quick, knowledgeable, on time service provided. Thank you, Sue

Didn't show or call on original appointment. I called both tech and sears with no reply as to when tech would come. Tech called 10 min before wanting to do service, several days later. Was in and out in 10-15 min.

Got my Kenmore Elite tubs, bearings and related parts replaced the end of last year, had10 year tub warranty, so paid labor only. Less than 9 months later...same exact problem occurs again! This time I call and tell them, they make 4 appointments, can't get parts, so they decide to give us credit to buy new one but it might take a few weeks to get the credit??? Meanwhile, we need to wash clothes!

Once the service was scheduled it went well but there was some problem getting that properly scheduled. The service technicians were fast and professional.checking the item and installing the part when it arrived.