Silverdale, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 239 Reviews
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Great tec, did fast and efficient repair of refrigerator.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Said it couldn’t be fixed, I ended up fixing myself. Said part no longer available snd had to buy a new oven rss as nge. I took it apart snd ended finding it was only a blown solder joint on card and fixed itThank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Great service friendly staff happy I calledDear Harvey, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great ServiceThank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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Problem solved! Thank you!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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1 year and still no fixed on refrigerator or freezer for a year how would you rate thatWe are sorry to hear that you did not have a positive experience with Sears Parts Direct. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a Parts Direct chat representative.
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Installed and part and answered question the estimator couldn'tThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I needed my LG washer which was nearly new repaired. I got a timely service appointment, and a very knowledgeable service representative. The website was easy to use.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
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First response was very quick, the service man arrived early but seemed confused as what to do. The microwave failed the next day. It took a week to schedule warranty repair. The second repair man was excellent, friendly, quick and courtesies.We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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After service tech diagnosed on/off switch malfunction, we authorized replacement part order and paid for same in September..2001. Since then I have had repeated attempts to obtain information re delay, etc. To date the replacement part data on my SNS site shows “Ordered”. I have talked on chat box with representatives requesting a full refund ,,,etc. Nothing. To top it all off..the Sears wanted to know what others services I needed.Dear Bill, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.