Redmond, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 247 Reviews
-
The tehcnician was masterful in understanding my model, was on time, explained the process for my repair and worked to get parts ordered for my replacement. The response to have someone arrive was unprecedented to help me get my machine back in working order.HI CHAD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
My refrigerator works like a charmHi Mike, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Our refrigerator was due for a maintenance check and we thought it was experiencing a problem. Technician arrived and said it was totally usual (happens all the time despite our assuring him it had never happened before). He had a temp gun to check the temp of the fridge and the freezer and then continued to explain that really there wasn't anything to maintain on any of these appliances any more but could he sell us another maintenance program/insurance (though it would no longer be handled by Sears but by a 3rd party insurer). We weren't terribly impressed - the person we talked to when arranging the appointment could have just told us to check it with a thermometer if that was all that was going to happen.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Explained clearly repair needed on the fridge.Hello Mitchell, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Timing could have been ealier, but service was greatHI KARL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Refrigerator now works perfectlyThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
The technician was awesome, very helpful.Hi MATILDA,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
On time and very helpful in explaining the alternativesThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
I just want to comment that the technician did a wonderful job as far as fixing the problems. However, he should cleanup, vacuuming the lint out of dryer.Hi Thomas, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
ProfessionalThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!