Redmond, WA repair reviews

I used the last week. Great experience!

Great customer service

I have been meaning to revise the original review of a few weeks ago. Although, they did not follow the protocol told to us by the repair person, the part did arrive on time and our dryer does work.

We had two refrigerators with issues-one very simple-parts available in his truck-the other we are waiting on the part-happy so far-hope the other one is fixed as easily when the part comes in

I'm Very Happy On How Things Were Checked !

Excellent Service

Serviceman was very courteous and knowledgeable.

Marty has been our repairmen for quite a while now and he's always such a delight. He's good at what he does and is fast and efficient. Honest to his core. He's a wonderful asset to your company.

This rating maybe a bit harsh as the repair person was very knowledgeable, on-time, and courteous but we still haven't received confirmation our part has been ordered and it was paid for at the time of service. Doubt we will ever use Sears service department again.

Two trips to fix the same issue after two cancellations for not fixing it right the first time & more than $400 for a heating element repair.