Puyallup, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 139 Reviews
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good serviceHi George, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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It took awhile to get the parts and a service tech out to do the job. So no washer for 2 1/2 weeks. Also the same issue happened less than A year ago. Poor quality in kenmore productsRichard, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the product's life expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The technician called the day before and asked if he could come that day as he was overbooked on the following scheduled day. We agreed he could do that. Worked out fine for all of us.Hello Kathy, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Just did my final maintenance service under warranty.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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On second visit in 9 days refrigerator was restored to operation. It now cools/freezes to proper temperature. Compressor unit was replaced on last visit, 17 Oct 20. However, it has not shut off since this repair was accomplished. We are actively seeking a replacement for this refrigerator.Hi Bruce, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Charles came, took his time diagnosing the problem, explained it to us and repaired it.Hi Clara, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I scheduled online on Sunday, expected 2 week delay, surprisingly they were out next day. They were out within 5 minutes of expected.Hi Josh, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Hasan gave us the pros and cons of different options.HI RON ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Brandon W. Was helpful & respectful. A different guy came a couple of months ago for my range who said things that seemed fine at the time but a day or two later made my wife feel insulted. Not with Brandon. Brandon went above & beyond, he even gave us a few tips to get not only a longer life for our dishwasher but to boost its performance.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The tech, Brandon W. Was very informative & even gave me a couple minutes to clean under refrigerator while it was pulled out & he went to his van to get more tools. This was such a nice touch. He didn’t make me feel judged or dirty ( because it was dirty under there). Very nice & respectful.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.