Puyallup, WA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 121 Reviews
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I used mower service 2 days ago and did outstanding job.
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happy that our Samsung refrigerator if repaired
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I was told by the tech that to fix the thermostat on my freezer it was going to cost $480. It didn’t seem right to me so I said I’d take care of it myself. The thermostat cost me $30 and took less than 5 min to replace. So Sears was going to charge me $450 in labor for a 5 minute job.
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Fast and so nice to have my dryer quieter than its been for a long time. The email from Sears, however said arrival at 1:06pm, and he didn't get here until almost 3. Sears, don't do that!
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Didn’t fix the problem!
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This repair took 19 days but service, as always, was excellent and I would highly recommend to anyone to invest in the Service Warranty
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Nice guy, very good to dadWe are so pleased to hear that you had such a positive experience Charles. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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They always give great Service.Hi Allen, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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Bill was an experienced technician that answered all of our and concerns, plus gave us information we wouldn’t have thought of to ask!
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I called your company to evaluate my freezer. Your repair techs came out and without discussing what the problem was or telling me how much it would cost replaced a motherboard in my fridge and charged me $800! Then said I can save money by purchasing this warranty. He took away the option for me to decide to just buy another fridge. Now my fridge and freezer don’t work. So he didn’t fix the freezer and now my fridge doesn’t hold temperature and won’t go below 44 degrees. I want a refund. I have already called customer service and requested it through “dispatch”. UnacceptableHello Justen, we are very sorry to hear this has happened. We would like to investigate further into this matter to see how we can help. Please look out for an email from our Care Team. Thank you for bringing this issue to our attention.