Puyallup, WA repair reviews

Simple 'oven bake element' replacement scheduled for May 28th 1-5 PM. Got a call at 4:45PM saying "I don't have the part with me, but I'll get it on Tuesday and be there in the afternoon". My account was charged $418.64 on May 28th. It is now 5:45 PM Tuesday May 31st and I haven't heard from anyone. What am I supposed to think or what am I supposed to do????

I had a technician come to the house to do a preventative maintenance check and cleaning on my refrigerator. He was rude, barely spoke English and didn’t do 98% of the things I was told he was going to do to check the fridge. This guy also obviously had a problem with women because he wouldn’t look at me and talk to me when I asked him questions but instead would only look at and talk to my husband and even that was weird. When I asked him why he was not doing all the checks on the fridge he just said that would cost me more. What a scam! :-( I was told I would be charged $99 for the cleaning and maintenance check and I was charged $116 for this rude guy to spend five minutes in my kitchen messing with my water filter for a few minutes and then telling me that my refrigerator is old and I shouldn’t bother ever getting it repaired in the future if anything breaks . My fridge and freezer work just fine and a cleaning and check on it would’ve been nice to have since we just moved into the house. Very disappointed…

I would highly recommend this technician

Provided more than required.

Technician was extremely helpful, but when I explained the issue to him he said if we would have talked before he travelled for our appointment that he would have told us the visit wasn’t worth the time or money. Funny thing is I shared the same information with the rep when I scheduled the appointment. Disappointed to say the least. I believe the rep was more interested in selling coverage for our home appliances and meeting some appointment quota. Ratings below are for the technician, not the scheduling rep.

We are waiting for the service to be completed! We paid and he said he got the wrong part and we are waiting on that to get here to be installed. We have tried to call and cannot talk to anyone! We are frustrated because we have already paid! Please fix our dryer!!!! It was scheduled for September and no one showed up and we had no call.

I was very pleased with the service I received

I'm very pleased with the work that was done.

Found out my side by side is definitely dead after 20+ years. So went out and will get a new one soon.

Arrived on time was very personable and knowledgeable.