Lacey, WA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

Sort by:
1–10 of 111 Reviews
  1. Great service

    Overall rating

    see details
    Very helpful
    LACEY, WA
    November 22, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Freezer repair

    Overall rating

    see details
    They did a good job
    RAINIER, WA
    November 18, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Fast, efficient diagnostics and great service

    Overall rating

    see details
    The technician called to report his ETA at my home. Upon arriving the technician listened to the problem and then ran the dryer. He noted the issue and indicated that the problem was a known issue that does not affect the dryer's operation.
    ROY, WA
    November 15, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Great

    Overall rating

    see details
    Great service
    YELM, WA
    November 07, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Hello Carol, we see you stated you have great service but gave a 1 Star rating. We would be happy to look into this matter for you to see how we can help. Please lookout for an email from our Care Team for further assistance. Thank you!
    SHS Social Care on November 29, 2019
  5. great service

    Overall rating

    see details
    was very nice
    ROY, WA
    November 04, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Terrible

    Overall rating

    see details
    Tech was scheduled to arrive between 2 pm and 4 pm, he arrived at 630 pm. Took an hour to tell us that it needed a power control board, I called Sears parts and ordered the power control board and scheduled another tech to come and install it . A week later when the second tech arrived he told me that the part sent to me was not the power control board. $300 later I still didn't have a dishwasher. The frustration lead me to just go by a new one. I will never use Sears again.
    OLYMPIA, WA
    October 14, 2019
    Was this review helpful to you? Yes · 1 | No · 0
    Report abuse
  7. Ice machine still broken

    Overall rating

    see details
    They said to wait a day after coming out to fix the ice machine. It makes ice now, but won't dispense it
    OLYMPIA, WA
    October 14, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Great service

    Overall rating

    see details
    Job done efficiently and in Record time
    OLYMPIA, WA
    October 11, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Fast service

    Overall rating

    see details
    Called and a tech was out to fix my washer that day.
    LACEY, WA
    October 11, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Thorough service

    Overall rating

    see details
    Very satisfied
    OLYMPIA, WA
    October 07, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse