Richmond, VA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
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I am very happy with this service. This is my 4th year using SearsThank you so much for this review! We are glad we were able to take care of you and meet your expectations. We will be sure to share this feedback with our team. Thank you for choosing Sears PartsDirect!
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We are really upset about your service. After paying you three months for warranty we still have refrigerator not working.Dear Christina, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I am glad I decided to go with repairWe appreciate you taking the time to send us your feedback regarding your recent service, we appreciate all feedback. We are glad to hear our certified techs were able to get you up and running!
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Extremely professional, helpful and beyond others.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Good service on my washer.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Extremely Professional - Great Quality of Service. Kept me informed and I am happy that they repaired the refrigerator that I love so much. Very AwesomeThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician was friendly and knowledgeable.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service was excellent, but the part that he found that has gone bad, it’s obsolete with no replacement, main problem, what tractor was built with is not what’s in my parts book, I see in the web site that I am not the only person with this problem, also inexperienced parts people, they go strictly by the book, did not work on mine, tech person could not help neither, need someone that speaks better English, national language of USAThank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future
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Tech was very polite and professional. However my machine is doing the same thing as before . I need a tech back again pleaseThank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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Very good and dependableHi Deborah,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!