Manassas, VA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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1–10 of 128 Reviews
  1. Fair

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    Gentleman was nice but lack of knowledge and tools
    CENTREVILLE, VA
    April 15, 2019
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    We're sorry that you did not have a great experience with our tech. Thank you for your feedback. We appreciate your business.
    SHS Social Care Team on April 16, 2019
  2. Horrible!

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    Horrible!!!! The “repair” man ended up switching the waterlines and didn’t solve the problem of the water filling the drum of the washer after each load. Unable to contact us correctly when given the correct phone number multiple times. Ended up paying a real company over $300 to fix the problem and replace the correct part even though I had purchased an extended warranty that the Sears salesman insisted I purchase. Goodbye Sears!
    CENTREVILLE, VA
    April 15, 2019
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  3. Good service

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    If work excellent
    MANASSAS, VA
    April 14, 2019
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  4. Excellent service

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    Fixed my leaking dishwasher. Excellent staff and great service.
    CENTREVILLE, VA
    April 09, 2019
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  5. Chuck did a great job

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    Came out for yearly inspection everything looks good
    MANASSAS, VA
    April 02, 2019
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  6. Good service , so- so communication

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    The repair technician was very good once he arrived; however, communication was poor when it was clear that he was running late. I had to call the service center 30 minutes before the end of my window time frame (1-5 pm) to find out what happened with the technician.
    MANASSAS PARK, VA
    March 31, 2019
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  7. Great job

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    Replaced a few parts and machine is as good as new.
    GAINESVILLE, VA
    December 31, 2018
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  8. Fixed properly

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    Technician arrived on-time and was able to quickly determine the issue and resolve.
    BRISTOW, VA
    November 22, 2018
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  9. Well informed

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    The repairman was courteous and knowledgeable, diagnosed the problem right away and provided options regarding keeping my dishwasher running well. The service window was different than what I was told--so glad I was home though!
    MANASSAS, VA
    October 14, 2018
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  10. Service was good.

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    I was pleased with the results, getting part took longer than i wanted.
    MANASSAS, VA
    October 12, 2018
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