Manassas, VA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 132 Reviews
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The issue is apparently electrical and cannot be fixed with Sears. The recommended fix - to plug the washer into a non-GFCI outlet - doesn't work. This isn't the techs fault ... just not a great experience to pay for a service call for something that cannot be fixed by a tech.
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I will never purchase another product from Sears. I feel the service tech tried to take advantage of me due to my age.We're sorry that you did not have a good experience with us. We have sent you separately an email requesting additional information.
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We had a problem with our washing machine but the technician figured out the issue and repaired the appliance quickly. Very happy with the repair.
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Very good service and response
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Gentleman was nice but lack of knowledge and toolsWe're sorry that you did not have a great experience with our tech. Thank you for your feedback. We appreciate your business.
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Horrible!!!! The “repair” man ended up switching the waterlines and didn’t solve the problem of the water filling the drum of the washer after each load. Unable to contact us correctly when given the correct phone number multiple times. Ended up paying a real company over $300 to fix the problem and replace the correct part even though I had purchased an extended warranty that the Sears salesman insisted I purchase. Goodbye Sears!We're sorry that you had such a bad experience with us. Thank you for your feedback.
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If work excellent
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Fixed my leaking dishwasher. Excellent staff and great service.
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Came out for yearly inspection everything looks good
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The repair technician was very good once he arrived; however, communication was poor when it was clear that he was running late. I had to call the service center 30 minutes before the end of my window time frame (1-5 pm) to find out what happened with the technician.