Manassas, VA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 162 Reviews
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Extremely professional and very professional!!Hi WILLIAM ,Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The serviceman performed his duty to my utmost expectations.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Service tech was great and made sure all my complaints were addressed. The only issue was that I got an appointment nearly 2 months after I called in my complaint. That is not acceptable.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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My tech Mo was super friendly and explained what he was doing during each trouble shooting step. Not only did he fix my issue but gave me some tips on how to do my own maintenance in the future. Outstanding job!
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He was unwilling to stay long enough to hear the noise we are concerned about. A new loud noise that started a few weeks ago and keeps getting louder. Our dishwasher was very quiet from the time we bought it. He told us he had the part to repair in his car but it seemed to be working okay so he wouldn’t do anything. We even had pictures of the leak that occurs sporadically and he wasn’t interested in looking at it. We felt like he was in a rush because he commented that he had a lot of calls to make. He would put the dishwasher on for a few seconds and then stop it so he really didn’t get to hear the issue. He said it all sounded normal.
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They replaced a head gasket on my Craftsman garden tractor. Did a great job.
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Good response
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Technician was very knowledgeable, prompt and courteous.
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Service tech spent extra time to complete repair without rescheduling.
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The repair technician did a great jobWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!