Glen Allen, VA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 133 Reviews
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The service repair man came out 3 days ago and he replaced the compressor and the refrigerator is running great!!Hi Walter, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Couldn’t be happier with the service on our washing machine. Quick and easy fix without service guy trying to charge us for unnecessary parts. Most honest and reliable service call I have ever hadThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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We had our riding lawn mower repaired. They did a good job with the repair, but then refused to give us a 15% discount that Sears said we would get when we schedule the appointment. The repairman said that would only be applied to our “next service.” Seemed a bit disingenuous to me.HI Bill,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Ask for supervisor to call never did !!!Hi Cynthia, We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Always get good service from repair service
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Arrived on schedule and performed his repair service.
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Would never use again.Hi Jay, thank you for taking the time to send us your feedback. We sincerely apologize for your repair experience.
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I was charged $290.00 to replace a light bulb in my refrigerator. It may have taken 30 min, only because the tech was looking at the wrong bulb initially. I have been promised a call back several times, but never received that either. I bought an entire kitchen full of brand new Kenmore Elite products and this is the thanks I get. Very disappointed!!!Hello, thank you for taking the time to share this experience with us. We do apologize that the cost was not more ideal for you. We are glad to hear that the tech did a great job on your service. We sincerely appreciate and value your feedback. Thank you.
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our service person was extremely knowledgeable and did a complete job!
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They were here last Friday and solved my problem.Thank you so much