Glen Allen, VA repair reviews

Response time was good after our fridge stopped working. Freezer OK. Sears rep diagnosed what he thought was the problem, ordered the parts, but was unable to return for an entire week. He then installed the parts, assured us the problem was fixed, but the fridge was 64F the following morning. Sears informed me it would take 8 days to get back to look at the fridge and provide a new diagnosis. We decided to buy a new fridge, replacing our 9 year old GE Profile. Sears is now in bankruptcy. Hmmm...

I had my repair a week ago and everything is great.

Our repairman, Isaac, was so helpful and knowledgeable. I was very impressed with his courtesy.

washer works OK

My product has been worked on several times with no success. I have been hung up on several times . Product still not fixed.

I have used Sears, I do not like to be told the ETA at the last minute Please tell me morning or evening in ADVANCE, not between 8 - 5, and mess up my entire day.

On May 6th, 2019, the 7th (and hopefully final) visit for our refrigerator repair, Albert seems to have repaired our refrigerator that has been inoperable since Nov. 21st, 2018. Only took sears 6 months to fix it!

After sweating for over a week The repair man arrived ,installed the part,now my AC is blowing much needed cool ait

Technicians was very pleasant!

Our refrigerator was repaired Mar 28,2019 and I’d working beautifully