Fredericksburg, VA repair reviews

They were late for appointments multiple times, rescheduled without the customers opinion on availability, made me waste days of work unnecessarily, the also had horrible attitude, and made bad remarks about our pet. Also, they don't know how to repair appliances.

very informative on questions asked

Scott was very friendly and professional. He did a great job.

Courteous and very nice man.

Everything was great. I just think service should call and let someone know the repair man was running behind . my schedule was for the morning not in the evening .

Came on Tuesday

Washing machine works better now than it did when it was new

Worst service experience ever

Their technician ruined our refrigerator in 2018. Charged me to fix it 9 months later. After a 6 hour repair, which consisted of replacing every internal part, it's still not working.

with the insurance I still paid out 485.00 not counten all the food in my frig it took 7 times to fix it and ever other time they came they odered a part for my frig parts a deffuser bi-metal defroster thermoster and a fan motor the last was the part that told these parts when to com on tha computer shame ful